Job Description
Job Description
Join Our Mission to Elevate Ambulatory Health Care
At AAAHC, we are more than just a team; we are at the forefront of improving health care quality through accreditation. Our employees are the heartbeat of our mission-based culture, dedicated to applying their diverse skill sets—technical, research, clinical, analytical, and data-driven—to improve health care quality through accreditation. As we celebrate over four decades of excellence, we invite you to become part of our story. Here, your work is not just a job; it’s a journey filled with opportunities to learn, grow, and contribute to a higher purpose. Embrace the chance to be part of a community that values quality every day and strives for excellence in ambulatory health care.
What do we offer?
We prioritize our employees’ wellbeing by providing a comprehensive benefits package that includes:
- Compensation: Receive annual merit increase consideration and an annual discretionary bonus
- Work-Life Balance: Enjoy generous paid holidays, increasing paid time off with tenure, and potential hybrid schedule eligibility
- Health & Wellness: Take advantage of our medical, dental, and vision plans including company contributions to HSA as well as our wellness reimbursement benefit
- Retirement Plan: Invest in your future with our robust 401(k) plan that includes a company contribution and match
- Professional Development: Advance your career with ongoing training and educational opportunities along with a tuition reimbursement program
- Life & Disability Insurance: Experience peace of mind with company-paid short/long-term disability, life, & AD&D insurance
- Employee Assistance Program: Access support services for personal needs
Position Description
Reporting to the Senior Director, Human Resources, the Human Resources Generalist is a key contributor to the AAAHC talent management strategy as the organization builds, aligns, and implements a proactive and strategic Human Resources function. This position is responsible for a variety of HR activities and special projects, with an emphasis on talent acquisition, onboarding, employee engagement, and employee management. Additional responsibilities include employee relations support and backup to payroll and benefits administration. This position supports both the AAAHC headquarters employees and Surveyor workforce.
- Provide full-cycle talent acquisition for exempt and non-exempt headquarters positions including entry-level, professional, technical, and management positions, and the AAAHC Surveyor workforce
- Engage AAAHC management to understand business requirements, determine current and future staffing needs, and build a talent pipeline to support immediate and long-term staffing goals
- Collaborate with hiring managers to develop/update position descriptions to ensure alignment with other AAAHC roles
- Establish a position-specific recruitment strategy to include candidate source targets, interview strategy, case studies (as appropriate), etc.
- Utilize the company website, job posting sites, schools, social media, and other resources relevant to the position to identify a diverse candidate pool with applicable credentials, skills, experience, and competencies while executing the AAAHC Affirmative Action Plan and diversity goals. Complete required documentation on recruiting efforts and diversity reporting. Make updates to AAAHC careers page as needed
- Source, prescreen, and interview candidates, coordinate interviews with hiring managers and panels, and ensure interview feedback is provided to hiring managers. Consult with hiring managers regarding hiring recommendations. Send candidate rejection communications
- Draft offer letters, recommend compensation, and coach hiring managers on offer delivery and negotiation
- Process background checks for all new employees and Surveyors
- Conduct new hire employee onboarding as applicable and ensure that all new hire paperwork is completed
- Develop and maintain HR new employee orientation materials
- Assist with the employee engagement initiative to include event communication, annual events calendar, budget development, event coordination, employee participation monitoring, employee survey development, and continuous program improvement
- Manage inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to Senior Director, HR appropriately
- Draft “All Employee” HR communications regarding new developments, issues, or requirements (e.g., work hour changes, etc.)
- Manage employee personnel records including all updates; ensure all electronic files are properly named, filed, organized, and secured
- Manage receipt of signed policies and other attestations, including Employee and Surveyor policy handbook distribution
- Assist in the execution of the mid-year and annual performance planning and evaluation program (PPES), helping to ensure that annual goals are effectively developed, performance reviews completed in a timely and professional manner and filed appropriately, and job descriptions maintained
- Establish HR dashboard and track key performance indicators including time-to-fill, turnover, employee engagement attendance, new hire onboarding satisfaction, quality of hire, veteran and disability hires, etc.
- Continuously evaluate and enhance processes and procedures to optimize efficiency and streamline workflow. Develop and maintain detailed Standard Operating Procedures related to recruitment, onboarding/offboarding, Intranet management, and other areas as needed
Minimum Qualifications and Job-specific Competencies Required
- Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience
- Minimum two years Human Resources experience, with emphasis on recruiting and HR administration; familiar with HR best practices
- Ability to act with integrity, professionalism, and confidentiality
- Excellent verbal and written communication skills including listening, presenting, and group facilitation
- Excellent interpersonal, negotiation, and conflict resolution skills
- Ability to prioritize tasks, multi-task, and meet deadlines in a fast-paced environment
- Strong analytic, problem-solving, organizational, and time management skills with an attention to detail
- Demonstrated ability to develop a work plan and follow it to completion; work independently
- Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems
- Microsoft Office proficient (i.e., Word, Excel, PowerPoint)
Preferred Qualifications
- Knowledge of federal, state, and local laws governing employee relations practices
- Experience working with ADP
- Experience working with SharePoint
Working Conditions & Travel Expectations
- Occasional evening calls
- Estimated travel: <5%
Physical Requirements
- Sedentary work: Exerting up to 10 lbs of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Salary varies based on experience, location, and qualifications