Job Description
Job Description
If you have medical office experience as a Receptionist and enjoy working with patients, providing a professional and warm welcome to our practice, this may be a great fit for you! This position accommodates patients with a professional greeting, performing patient transactions, assisting with patient requests for services and related inquiries, and operating necessary front office equipment to ensure high-quality patient relations.
Hours: Monday - Friday 8:00am - 4:30pm.
Primary location will be our Nashville clinic, with occasional coverage at: 9160 Carothers Pkwy., Suite 201, Franklin, TN 37067
What you'll be doing:
· Answering phones and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy
· Schedule and confirm patient appointments, check-ups and physician referrals.
· Verification of Insurance Benefits as needed.
· Compile and record medical charts, reports, and correspondence.
· Performs other duties/special projects and tasks as assigned
To do this effectively, we believe you'll need:
· High School Diploma, required.
· Two years of MEDICAL call center or receptionist experience is required.
· Medical Office experience is highly preferred.
· EMR experience preferred
Why You'll Love Working Here – Our Amazing Benefits:
???? Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is available.
????️????️????️???? Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
???? Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
???? Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
???? Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
???? Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
???? Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
???? Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!
???? Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
???? Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
???? Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
???? Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.