Job Description
Job DescriptionBenefits:
- 401(k)
- Company parties
- Dental insurance
- Opportunity for advancement
- Training & development
- Vision insurance
Job title: Receptionist
At emmUcare, we value consistency not only for our employees but for the clients we serve every day. Our culture is built on respect, teamwork, open communication, accountability, and a shared commitment to providing dependable, high-quality care and service. We believe that every team member plays an important role in supporting our mission and ensuring a positive experience for everyone who walks through our doors.
Key Responsibilities
Front Desk Management
- Greet visitors warmly and direct them to the appropriate staff or department
- Answer and route incoming phone calls, take accurate messages, and assist callers with inquiries
- Manage and maintain appointment schedules, including scheduling, rescheduling, and cancellations
Administrative Support
- Assist with clerical duties including filing, document organization, and data entry
- Sort and distribute incoming mail and coordinate outgoing mail and packages
- Monitor office supply inventory and assist with ordering when supplies are low
Client & Customer Service
- Provide professional and courteous assistance to clients, visitors, and employees
- Answer questions and provide information about company services
- Address or escalate client concerns appropriately to ensure timely resolution
Office Coordination
- Assist with daily operations including managing the medical supply store and Call Dashboard
- Schedule and prepare meeting rooms and ensure shared office spaces remain organized
- Support coordination of meetings, internal events, or office activities as needed
Technology & Office Equipment
- Operate and maintain office equipment such as printers, copiers, and scanners
- Provide basic troubleshooting assistance and coordinate with IT support when necessary
Record Keeping & Data Management
- Maintain accurate and organized office files and records (both electronic and physical)
- Enter and update information in company systems and databases
Additional Duties
- Assist with special projects and administrative tasks assigned by management
- Follow company procedures and maintain professionalism in all interactions
Qualifications
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Professional, welcoming, and dependable demeanor
- Basic proficiency in office software and office equipment
- Ability to work in a team-oriented environment while maintaining accountability
At emmUcare, we believe that consistent care and strong teamwork create the best outcomes for both our employees and the clients we proudly serve.