Job Description
Job Description
Dispatcher Job Description:
This position ensures courteous service to our valued customers. You will act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The safety of our drivers, customers, and motoring public is paramount, therefore, we expect you to promote safety and communicate well by ensuring the accurate and timely transmission of information.
The ideal candidate for this position must be excellent communicator. You must be able to multi-task as well as take the appropriate action with little supervision.
This is rotating - on call position and you are required to answer your phone, respond, and dispatch after hours and on your on call weekends.
Dispatcher Responsibilities;
- Coordination of drivers, vehicles and routes to provide responsive service to our customers according to customer requests, specifications, or needs
- Communicate with customers about future projects and availability of resources
- Daily collaboration with Dispatch Manager to effectively utilize capacity of fleet resources
- Ensures fleet safety and compliance complies with federal, state and local government rules and regulations pertinent to FMCSA guidelines
- Record Keeping and maintenance of organized and legible records
- Other duties as assigned by Management
Job Requirements:
- Minimum of 3 years’ dispatch experience in the trucking/construction industry
- Valid driver's license
- Must have steady current work history
- Successfully pass pre-employment drug screen and background and records check
- Communication Skills- You will be listening and speaking to people by phone. Your ability to listen, speak plainly and communicate effectively will be necessary.
- Ability to Multitask- Dispatchers often are moving a lot of people around at the same time, tracking their movements and keeping tabs on what they need.
- Problem-Solving Skills- You will need to be able to prioritize the most important situations, and think quickly on your feet