Job Description
Job DescriptionDescription:
The Billing Compliance Coordinator is responsible for supporting the firm’s billing compliance process by managing communications, coordinating front-end billing review workflows, and ensuring accurate implementation of requested changes. This role plays a key part in maintaining compliance standards, supporting timely billing, and ensuring consistency across systems and processes.
Duties and Responsibilities
Communication & Inbox Management
- Own and manage the Billing Compliance email inbox, ensuring all communications are reviewed and addressed timely
- Review, respond to, and route billing compliance-related emails as appropriate
- Ensure no communications go unanswered; track and follow up on all outstanding items
- Maintain organization and visibility of all billing compliance correspondence
- Escalate issues, delays, or unresolved items to the appropriate team member
Front-End Coordination & Execution
- Prepare and send bi-weekly front-end edit communications to attorneys and timekeepers
- Track responses and ensure timely follow-up on outstanding items
- Coordinate front-end workflow between Billing Compliance, attorneys, and Accounting
- Maintain calendars and deadlines related to front-end review cycles
Data Entry & Implementation
- Enter and apply billing edits and updates based on timekeeper and attorney feedback
- Ensure all changes are accurately reflected within billing systems (e.g., Aderant)
- Maintain consistency between requested edits and final billing output
Tracking & Documentation
- Maintain logs and trackers for front-end status, outstanding edits, and completed actions
- Ensure all billing changes and communications are properly documented
- Maintain organized and accessible records for all billing compliance activity
Coordination & Follow-Through
- Track open items and ensure timely resolution across all assigned tasks
- Coordinate with internal teams to ensure billing deadlines are met
- Support movement of invoices through the front-end review and approval process
Process Support
- Follow established billing compliance workflows and procedures
- Identify gaps or inconsistencies in processes and escalate as needed
- Support standardization and continuous improvement of billing compliance operations
Required Skills & Qualifications
- Strong organizational and time management skills
- High attention to detail and accuracy
- Ability to manage high-volume, deadline-driven work
- Strong written communication skills
- Ability to follow structured processes and workflows
- Reliable follow-through and task ownership
- Proficiency in Microsoft Office Suite.
- Ability to learn and navigate internal systems (e.g., Aderant, billing platforms)
Preferred Qualifications
- Experience in a law firm, legal billing, or professional services environment
- Familiarity with billing or front-end review processes
- Experience maintaining trackers, logs, or operational workflows
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Equal Opportunity Employer
Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type
Full-Time, Non-Exempt
Work Location
Hybrid/Remote
Work Schedule
8:30am - 5:30pm Monday-Friday. Occasional weekends and holidays.
Compensation
$25-$30/hour
Physical Requirements
Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodations.
Travel
5-10% domestic travel by car and plane.
Requirements: