Job Description
Job Description
About Anchor Health
Anchor Health is Connecticut's leading center for inclusive, person-centered healthcare. We deliver compassionate, evidence-based primary, behavioral, and gender-affirming care for the LGBTQ+ community and beyond. Our mission is to empower every individual to live their healthiest life through exceptional, affirming care At Anchor, you'll join a collaborative team redefining what inclusive healthcare looks like across Connecticut with breaking down barriers, affirming identity, and raising the standard of care for all.
The Role
You are a person who is organized, attentive, and committed to delivering a professional and compassionate patient experience. You are reliable, detail-oriented, and able to manage multiple priorities while maintaining a calm and positive demeanor. You value clear communication, confidentiality, and inclusivity, and are motivated to learn clinical workflows and procedures as part of your professional growth.
Responsibilities
- Manage scheduling, appointment confirmations, and follow-up communications with accuracy and care
- Greet and check in patients, ensuring a warm, affirming, and efficient experience from arrival to departure
- Verify patient information, update records in the electronic health system and assist with documentation
- Coordinate with clinical staff to maintain smooth daily flow and timely rooming of patients
- Support insurance verification, referrals, and other administrative tasks as needed
- Maintain organized front desk and patient areas, ensuring confidentiality and professionalism
- Communicate effectively across teams to anticipate needs and resolve issues quickly
What You Bring
- High school diploma or equivalent required; associate's degree or relevant coursework preferred
- Minimum 2+ year of experience in an administrative support or customer service role
- Demonstrated ability to communicate clearly and professionally
- Excellent organizational and multitasking abilities
- Basic proficiency with computers and scheduling systems; experience with EMRs preferred
- Commitment to privacy, safety, and culturally competent care
Why Join Anchor Health
Here, your work has meaning for your team, your patients, and your community. We offer competitive pay, growth opportunities, and a culture grounded in trust, respect, and collaboration.
Join us in shaping the future of healthcare in Connecticut.