Clinician - Quakertown Office

Job Description

Job Description

JOB TITLE: CLINICIAN – UNLICENSED OR LICENSED (LSW, LCSW, LMFT, LPC).

DEPARTMENT: Outpatient

LOCATION: Based in the Family Service Quakertown Office.

SUMMARY: The clinician engages individuals, couples, or families in a process to prevent, manage, or remedy a range of social, emotional, and interpersonal problems which interfere with individual, family, or social functioning. Using a plan with mutually established goals, the clinician and client(s) conjointly engage in a process to promote positive internal emotional change and more adaptive external behavioral patterns, which translate into improved independent functioning, improved family and social relationships, and improved work performance. The clinician acts in the least restrictive and least intrusive manner while always respecting individuals' rights to self-determination and confidentiality.

DUTIES AND RESPONSIBILITIES:

Clinical:

1. Provides information & referral services as assigned to assist with agency Intake and Admission procedures so that applicants for service receive accurate information about agency services and are linked effectively with other community resources as appropriate.

1. Collects appropriate historical and Biopsychosocial data from each assigned client in order to complete a thorough assessment which: articulates the influence of historical events current functioning and identifies/prioritizes basic biopsychosocial needs. Develops a mutually agreed upon Treatment Plan to address the identified needs in a timely, systematic manner.

1. Assists clients with implementation of Treatment Plans by providing regularly scheduled counseling sessions and by utilizing fundamental therapeutic skills based upon accepted therapy models or theories.

1. Provides crisis intervention services for assigned clients and non-assigned clients in emergency situations.

1. Provides case management assistance as necessary. Refers and assists clients as necessary to access resources for specialized educational, financial, mental and physical health, housing, legal, or other needs.

1. Facilitates and coordinates Discharge, Aftercare, and Follow-up Plans and services which are appropriate to the continuing needs of clients for supportive or other services.

1. Develops and maintains professional relationships with other staff, especially at any community-based service sites, and with other community service providers.

1. Utilizes close supervision for professional growth and quality assurance. Seeks to understand and adhere to agency policies, procedures, and practices while carrying out direct service and administrative duties promptly and accurately.

1. Completes and maintains orderly, legible, timely records of services and other documents in narrative or data formats as required by the agency or its contracts.

1. Pursues continuing education to maintain and up-grade social service knowledge and practice skills. Uses supervision to identify and address professional development needs. Attends to on-going development of sensitivity to diverse cultural groups, particularly groups served by this position. The agency may require any clinician exempted from attendance at mandatory in services to obtain and document similar training through other sources, e.g. personal study or attendance at other trainings -- if necessary, on personal time and at personal expense.

1. Understands and observes each client's rights to privacy and confidentiality as articulated by agency policy and procedures -- particularly for special programs, projects, services to which this position is assigned.

1. Performs administrative tasks and other duties as assigned by management.
2. Meets impact expectations for clinicians, as outlined in clinician agreement, to be signed upon hire. These include at least 68% billable time, note completion in 48 hours, and a minimum 80% of sessions to be 53 minutes in length, where applicable.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Education: Master of Social Work degree from a school of social work accredited by the Council on Social Work Education or a master’s degree in a closely related health or human service profession from an accredited graduate program. Licensed or Unlicensed.
• Experience: Counseling internship- preferably serving clients with characteristics similar to those of the specific population targeted by the agency program, project or service covered by this position. Prerequisite job skills and aptitude for on-the job training may be demonstrated by documentation of successful prior employment or internships. Good writing skills and ability to handle crisis situations. Comprehensive knowledge of community-wide health and human service systems and facility in differentiating the specific resources appropriate for the problems commonly encountered by the client population served by the agency program, project or service covered by this position is preferred.
• Other credentials: The agency may require specific credentials or documented training/experience for specific assignments covered by this Job Classification & Title. The Letter of Hiring or an appendix to this position description will detail such credentials, e.g. training/experience in group work, substance abuse intervention and treatment; Pennsylvania operator's license, current and valid; ownership or use of an insured automobile; health certification; police clearance for working with children; etc.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Occasionally exposure to bloodborne and airborne pathogens or infectious materials
• While performing the duties of this job, the noise level in the work environment is usually quiet.
• The employee must occasionally lift and /or move more than 15 pounds.