Account Maintenance Clerk

Job Description

Job Description

At Smith Debnam, our philosophy is simple - to provide the best possible value to our clients. We firmly believe that the key to delivering such a value is equally simple - the people who make it happen. Our professional service team, the attorneys, paralegals, and staff, are therefore our most important assets. We are committed to maintaining an environment that provides professional fulfillment, actively supports professional development, and communicates the value of each person's contributions.

What you will be doing:

• Validate current contact address for new collections database records.
• Perform daily research for Military exemptions, bankruptcy filings, deceased status
• Process affidavits confirming status and file with the courts.
• Process daily pre-suit and post-judgment letters, review for accuracy and prepare for mailing.
• Enter information from filed judgments into our collection database.
• Process document uploads to various clients, maintenance file uploads to client portals.
• Perform batch phone number searches and batch cell phone identification searches.

What we are looking for:

• Prefer a minimum of a 2-year college degree in related field
• Proven proficiency with Microsoft Word, Outlook, and Excel
• Proven ability to work in a team
• Excellent verbal and written communication skills
• Strong ability to analyze and problem solve
• Good basic (add/subtract/multiply/divide) office mathematical skills are required
• Proven ability to multitask and prioritize workflow
• Strong ability to process a large volume of work in an efficient and precise manner
• Must possess a strong attention to detail