Job Description
Job Description
General Responsibilities/Job Summary
We are seeking a detail-oriented, customer-service–driven Accounts Receivable & Collections Specialist to play a critical role in ensuring timely collections and strong cash flow across our company. This role requires someone who can balance firm collections efforts with empathy and professionalism, delivering a high-level customer experience while driving results.
Major Duties and Responsibilities
• Statement of Account: Generate and send accurate statement of accounts in a timely manner, ensuring compliance with company policies and contractual agreements.
• Collections: Monitor outstanding receivables, follow up with customers regarding overdue payments.
• Account Reconciliation: Perform regular reconciliations of customer accounts, including resolving discrepancies and reconciling payments with invoices.
• Paid Statements: Assist in preparing complete remittances to post cash receipts. Process cash application, Research notations, short pays or any problems.
• Franchise/Customers Support: Provides excellent support to resolve accounting issues between franchisees/other-customers and suppliers. Communications with suppliers of all additions and changes that occur for accounting purposes.
• Reporting: Prepare and analyze accounts receivable reports, including aging reports, detailed past due and a variety of AR reports.
• Backup: Cross-train within the department to back up the accounting team and ensure seamless coverage. Understanding of the accounting cycle.
• General Ledger Knowledge
• Centralized Billing Project
Experience Requirements
• 7+ years of related accounting experience.
• Intermediate knowledge of Excel.
• Familiar with accounting software, Business Central 365.
• Point of contact for software support and testing of all changes/reporting.
• Detail oriented, high accuracy, and able to handle multiple priorities.
• Must have ability to function independently with minimal supervision as well as work productively as part of a team environment.
• Excellent written and interpersonal communication skills.
• Strong analytical and problem-solving skills.
Educational Requirements
College degree in accounting required.
Working Conditions
Daily office hours are normally between 8:00 AM to 5:00 PM, Monday through Friday.