Receptionist

Joubert Law Firm

Baton Rouge, LA, USA

Published: 6/14/2022

Job Description

Note: We will keep all applications in strict confidence.

Note: This position is on-site at our Baton Rouge office.

Note: Full-time and part-time opportunities are available.

Do you love helping people and making them feel welcome? Are you an upbeat, organized professional who thrives in a fast-paced office? Do you enjoy creating order, solving problems, and connecting with people from all walks of life? If so, we want you on our team.

Joubert Law Firm is seeking a motivated, dependable, and personable Receptionist to serve as the first point of contact for our clients, visitors, and callers. The ideal candidate is a natural people-person who communicates confidently, remains calm under pressure, and takes pride in creating a welcoming and professional experience.

Our Receptionist plays an essential role in the daily operation of the firm. This position requires excellent communication and organizational skills, careful attention to detail, and the ability to manage multiple responsibilities in a high-volume, time-sensitive environment.

Key Responsibilities\n

Greet clients, visitors, vendors, and other guests warmly and professionally;

Answer, screen, and route incoming telephone calls;

Take accurate, detailed messages and ensure timely delivery;

Respond appropriately to general inquiries by phone, text, and email;

Notify team members when clients and visitors arrive;

Maintain a clean, organized, and welcoming reception area;

Schedule and confirm appointments as assigned;

Receive, sort, and distribute incoming mail and deliveries;

Assist with outgoing mail, scanning, copying, filing, and data entry;

Enter and update information accurately in our case management software;

Help collect basic information from potential new clients and connect them with the appropriate team member;

Protect confidential and sensitive client information;

Assist attorneys and support staff with administrative projects; and

Help keep the front office running smoothly and efficiently.

Our Receptionist establishes caring relationships with our clients and collaborative partnerships with our attorneys and support team. This position is ideal for someone seeking a long-term commitment with opportunities for professional growth.

At Joubert Law Firm, our approach to clients is one of service, compassion, and respect. We aim to do everything we reasonably can to help our clients recover physically, emotionally, and financially.

We Are Looking for Someone Who Is\n

Kind;

Compassionate;

Service-oriented;

Friendly, welcoming, and professional;

Respectful;

Collaborative;

Resourceful;

Ethical;

Responsible and trustworthy;

Dependable and punctual;

Self-motivated;

Accountable for results;

Calm and courteous under pressure;

Meticulous about accuracy, detail, and organization;

An excellent verbal and written communicator;

Proficient in Microsoft Office 365 programs;

Comfortable learning and using case management software;

Able to maintain strict confidentiality;

Able to prioritize and handle multiple responsibilities simultaneously;

Able to work independently and as part of a team; and

Able to make timely decisions when faced with obstacles, difficulties, and challenges.

Experience is desired but not required.

Important: How to Apply\n

You will be evaluated and vetted based on your ability to follow instructions.

Before applying, please call 225-330-7816 for step-by-step instructions.

Why You Should Work Here\n

Joubert Law Firm is an incredibly fast-moving, innovative law firm that delivers an outstanding client experience and excellent legal representation while making a positive impact in our communities. We believe in working hard, staying humble, and supporting one another.

In the spirit of humblebragging, here are a few of our awards and accolades:

Six-time member of the LSU 100: Fastest Growing Tiger Businesses;

5.0 Google rating with more than 175 reviews;

John Joubert selected by Thomson Reuters as a Super Lawyer from 2019–2023; and

Decorated Army veteran-owned business.

If you are looking for a boring and easy job, you will not find that here. We put 110% into everything we do. We believe greatness is achieved through hard, smart work and discipline, and we are determined to be great.

We are not crazy; we just believe in what we do.

If you would like to be part of a growing, well-respected, collaborative, and awesome team, we cannot wait to hear from you.

Requirements\n

Our ideal candidate will have at least one year of experience as a receptionist, administrative assistant, customer service representative, or law firm team member;

Law office experience is preferred but not required;

Familiarity with legal terminology, procedures, and the day-to-day operation of a law office is a plus;

Candidates must be computer literate and comfortable learning case management software;

Excellent communication and people skills are essential;

Candidates must have strong administrative and organizational skills;

Candidates must be able to prioritize and handle multiple tasks effectively;

Candidates must present a polished, professional, and welcoming demeanor; and

Candidates must exercise discretion and protect confidential information.

Perks\n

Full-time team members receive two weeks of paid vacation, one week of paid sick leave, and approximately ten paid holidays each year.

Joubert Law Firm currently offers the following group benefits to full-time team members:

Medical insurance;

Dental insurance;

Life insurance;

401(k) with a 4% company match;

Flexible scheduling;

Corporate Wellness Program; and

Joubert Law Firm swag.

Qualified dependents of enrolled team members may also enroll in the group insurance plans selected by the team member at the team member’s cost.

Part-time team members are offered:

Flexible scheduling;

A great learning environment;

Corporate Wellness Program; and

Joubert Law Firm swag.

Compensation for the successful candidate will depend on several factors, including relevant experience, industry experience, education, skills, and qualifications.

Additional Perks\n

You will become part of an awesome, unified company culture with an attentive CEO and a team dedicated to success;

You will work with people from every department who are happy to help and teach as you grow;

You will join a company that is leading the industry and constantly innovating—complacency is not part of our vocabulary;

You will work in an environment that embraces new initiatives and creative ideas; and

You will grow personally and professionally in a workplace committed to helping its team members thrive.

Referral bonus: If you are not the right person for this position but know someone who is, please share this job description with them. If we hire your referral, we will pay you $100. We ask every new hire who referred them, and only one person may receive the referral bonus for each successful hire.