Job Description
Job Description
Job Title
Job Reports To (Manager’s Title)
Quality Control Manager
Program Manager
Department
Job Grade
Compensation
Operations
Status
Post date
Close date
☐ Exempt
☒ Non-Exempt
☒ Full-Time
☐ Part-Time
10/22/2025
Position Summary: The Quality Control Manager (QCM) will serve as the primary authority for ensuring contract performance objectives, standards, and deliverables are met across all 81st Readiness Division (RD) sites. This position is contingent upon contract award and plays a critical role in maintaining mission readiness, service consistency, and compliance with the contract’s Quality Assurance Surveillance Plan (QASP) requirements.
The QCM will design, implement, and manage a standardized Quality Control Program that supports all operational areas including Base Operations, Real Property, and Environmental services. Through proactive monitoring, detailed reporting, and root-cause analysis, the QCM will ensure the highest level of quality and customer satisfaction. This position is contingent upon contract award and is for a possible contract.
Duties and Responsibilities:
- Serve as the primary quality authority with full responsibility and accountability for contract compliance, performance standards, and deliverable verification.
- Direct and maintain a standardized Quality Control (QC) Program across all sites under the 81st RD’s area of responsibility.
- Develop, implement, and continually improve a Quality Control Plan (QCP) consistent with contract requirements and aligned with the government’s Quality Assurance Surveillance Plan (QASP) §
- Employ continuous inspection processes and data-driven trend analysis using mobile Contractor Support System (CSS) checklists and digital dashboards.
- Conduct quality audits, performance evaluations, and preventive-action reviews to identify systemic issues and implement effective corrective measures.
- Ensure that inspection findings and trend data are communicated promptly to the Program Manager and government representatives.
- Facilitate regular QC meetings to evaluate performance results, discuss process improvements, and validate corrective action outcomes.
- Develop and maintain enterprise-wide quality metrics and performance documentation for reporting to the COR/Stakeholders
- Collaborate closely with the Program Manager (PM) and Site Safety and Health Officer (SSHO) while maintaining independent oversight per contract requirements.
- Foster a culture of quality excellence through training, awareness, and accountability across all contract sites.
Required Qualifications:
- The Contractor shall provide a QCM who has full authority and responsibility for assuring performance objectives and standards identified in this contract are met.
- The QCM must have a minimum of 3 years of satisfactory and relevant experience at a comparable level of responsibility in projects of similar size, scope, and complexity.
- Must pass a background screen
Preferred Qualifications:
- ISO 9001:2015 Lead Auditor certification (preferred).
- Bachelor’s degree in Quality Assurance, Engineering, Business Administration, or a related technical discipline.
- Demonstrated experience managing quality programs in DoD, USACE, environments.
- Strong understanding of FAR 52.246-1 Quality Assurance, inspection protocols, and federal QC documentation standards.
- Proven ability to employ data-driven methodologies for identifying performance trends and implementing preventive actions.
- Excellent analytical, communication, and leadership skills, with the ability to drive cross-functional quality initiatives.
- Proficiency with Contractor Support Systems (CSS), SharePoint, and Microsoft Power BI for QC reporting and analysis.
Pay: Negotiable
Location: 81st Readiness Division
- Charlotte, NC
- Concord, NC
- Cary, NC
- Garner, NC
- McLeansville, NC
- Winterville, NC
- High Point, NC
- Lumberton, NC
- Morehead City, NC
- Rocky Mount, NC
- Salisbury, NC
- Wilson, NC
- Winston-Salem, NC
- Wilmington, NC
- Knightdale, NC
- Florence, SC
- Myrtle Beach, SC
Physical and Technical Environment:
- Prolonged periods of sitting at a desk and working on a computer. ·
- Must be able to lift to 40 pounds at a time. ·
- Must be able to travel to offsite assignments.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Vacation Time
- Sick Time
(The right is reserved under provisions PL 93-638 Section (b), (f), (g), (i), 20 USD450 Indian Self Determination and Education Assistance Act of 1974 to give PREFERENCE AND OPPORTUNITY for employment, training, and contracts to Indians)