Job Description
Job DescriptionWe are looking for a dedicated and organized Receptionist to join our healthcare team in St Louis Earnings Tx, Missouri. In this Contract position, you will play a vital role in providing front-line support and ensuring a welcoming environment for patients and visitors. This is an excellent opportunity for individuals with strong organizational skills and a passion for delivering excellent customer service in a medical setting.
Responsibilities:
• Greet patients and visitors, ensuring a friendly and attentive first impression.
• Manage patient scheduling, including appointments and follow-ups, with efficiency and attention to detail.
• Handle patient check-ins and verify necessary documentation accurately.
• Perform general receptionist duties, including answering phones, directing calls, and responding to inquiries.
• Maintain the medical front office by organizing files, supplies, and ensuring cleanliness.
• Coordinate communication between patients and medical staff to streamline operations.
• Utilize basic medical terminology to communicate effectively with patients and healthcare professionals.
• Address patient concerns and provide assistance as needed to enhance the overall patient experience.
• Ensure compliance with confidentiality and privacy regulations while handling sensitive information.• Previous experience in a receptionist or medical front office role.
• Proficiency in patient scheduling and managing appointment systems.
• Familiarity with basic medical terminology and healthcare procedures.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication abilities.
• Ability to provide exceptional customer service in a fast-paced environment.
• Competence in using office equipment and relevant software.
• Knowledge of confidentiality protocols and patient privacy standards.