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Customer Service Representative

The Reserves Network
locationBloomingdale, IL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionCustomer Service Rep | $20–$21/hr | Bloomingdale Area What Matters Most

  • Competitive Pay: $20–$21/hr
  • Schedule: Monday-Friday 8:00 am-5:00 pm
  • Location: Bloomingdale, IL
  • Temporary-to-hire opportunity
  • Weekly Pay with direct deposit or pay card
  • When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program

Job DescriptionWe are seeking an experienced Customer Service Representative to support a growing team in the Bloomingdale area. In this role, you will manage B2B customer interactions, process orders, and coordinate shipments to ensure timely and accurate delivery. This position requires strong attention to detail, communication skills, and the ability to multitask in a fast-paced environment. The ideal candidate brings prior experience in manufacturing or distribution settings and thrives in a team-oriented environment.Responsibilities:

  • Enter customer orders, verify accuracy, and provide order confirmations
  • Arrange LTL shipments, including preparing bills of lading and packing slips
  • Generate invoices, complete orders, and provide tracking information to customers
  • Reconcile shipping invoices against shipments and resolve discrepancies
  • Issue customer credits and authorize returns for defective parts

Qualifications and Requirements:

  • Minimum of 5 years of Business-to-Business (B2B) customer service experience
  • Experience in manufacturing and/or distribution environments working with manufacturer reps
  • Experience coordinating and booking LTL shipments
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Fast and accurate data entry skills with strong attention to detail

Benefits and Perks:

  • Pay Rate: $20–$21/hr
  • Medical Benefits
  • Paid Holidays
  • Training & Growth Opportunities

Your New Organization:This organization is a well-established company in the Bloomingdale area specializing in manufacturing and distribution. They offer a collaborative, team-oriented environment with a strong focus on accuracy, customer satisfaction, and long-term employee success.Your Career Partner:The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.The pay range for this position is $20-$21/hour (based on full-time hours), excluding benefits, bonuses, or other compensation. Your final compensation will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future growth.#TRN712ZR Company DescriptionThe Reserves Network is more than a staffing agency—we're a career partner. With a strong reputation for placing top talent across eight key specialties— Industrial & Manufacturing, Office & Professional, Accounting & Finance, Healthcare, Engineering, Executive & Management, Real Estate, and Information Technology—we prioritize your professional growth and job satisfaction. We offer personalized career guidance, access to exclusive job opportunities, and a supportive team dedicated to helping you reach your career goals. When you join The Reserves Network, you're not just filling a position; you're building a career with a company that values your skills and aspirations.

Company Description

The Reserves Network is more than a staffing agency—we're a career partner. With a strong reputation for placing top talent across eight key specialties— Industrial & Manufacturing, Office & Professional, Accounting & Finance, Healthcare, Engineering, Executive & Management, Real Estate, and Information Technology—we prioritize your professional growth and job satisfaction. We offer personalized career guidance, access to exclusive job opportunities, and a supportive team dedicated to helping you reach your career goals. When you join The Reserves Network, you're not just filling a position; you're building a career with a company that values your skills and aspirations.

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