Job Description
Job DescriptionDescription:
The Case Manager will provide holistic case management services to CLA SoCal legal services clients. This full-time, hourly position reports to the Supervising Attorney for the unit in which they are assigned.
Responsibilities
- Dependent on grant, provide services to a specific client population.
- Dependent on grant, assist with grant reporting and tracking grant deliverables.
- Conduct bio-psycho-social assessments.
- Provide array of case management services based on needs identified in assessment, present case findings to team and review case records.
- Empower clients to become involved in their individual case planning and goal setting.
- Maintain regular contact with assigned clients via client’s preferred method of communication.
- Serve as an emotional support for client during legal proceedings.
- Observe confidentiality of attorney-client relationship.
- Build rapport with clients, community partners and legal team to address concerns from a case management perspective.
- Establish meaningful and effective relationships with community partners and conduct outreach events with community partners.
- Identify community service needs or gaps and assists in the development of needed services and improvement in the quality of services.
- Provide referrals to community resources and services and warm handoff to community partners for additional services.
- Provide appropriate referrals for reassessment.
- Create case management documentation including progress notes and case plans.
- Support the creation of a client-centered culture that emphasizes client’s autonomy and assists with restoring client’s power and control.
- Monitor progress of supportive services, as well as, evaluating availability and effectiveness of supportive services.
- Provide case management perspective and trauma responsive education to legal team.
- Provide consultation and in-service training to staff.
- Travel to meet client at a safe location for services, when appropriate.
- Provide brief crisis intervention services for clients.
- Follow all organizational and grant compliance policies and procedures.
- Perform other duties as required to meet the needs of the organization.
Requirements:
- Bachelor’s degree required. Master’s degree preferred. LCSW or related license desirable but not required.
- Two years’ experience as a case manager or social worker - Preferred.
- Prior experience managing BSW/MSW/LCSW students - Preferred.
- Articulate, creative, and passionate case manager with excellent written and oral communication skills, computer skills, and problem-solving skills.
- Strong personal work ethic, initiative, and ability to organize time, and manage diverse activities with minimal supervision.
- Strong interpersonal skill, client communication skills and comfort working with indigent clients
- Strong technical skills; including proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams).
- Empathetic and energetic attitude while working with others.
- Ability to interact with a wide range of clients utilizing a trauma-informed frameworks.
- Valid driver’s license, reliable vehicle, active insurance policy or other ability to travel frequently in and around the service area for representation and to engage with clients and community partners - Required.
- Proven interest in social justice issues.
- Ability to model CLA SoCal’s values (compassion, collaboration, trust, accountability and equity) in the performance of job duties – Required.
- Bilingual proficiency – Preferred.
Holistic Benefits
CLA SoCal provides employees with training, professional development and growth opportunities, competitive salaries, comprehensive benefits, and a collaborative team spirit. Our staff members work a 35-hour week with a flexible and hybrid work schedule. Some positions may work beyond a 35-hour week, including evening and weekend meetings and events, when caseload or other obligations necessitate. We offer an outstanding benefits package with rich medical/dental/vision/life insurance, long-term disability, and additional supplemental insurance. Our employees enjoy 16 paid holidays a year, vacation, personal time, and sick leave on their first day. Furthermore, we offer a competitive Law School Loan Reimbursement program, 401k with employer contribution, and a monetary bonus for eligible employees who can prove bilingual proficiency.
About CLA SoCal
Community Legal Aid SoCal (CLA SoCal) is a welcoming and hopeful non-profit organization dedicated to meeting the legal needs of low-income residents and seniors throughout Orange and Los Angeles Counties. We provide equal employment opportunities. We strongly encourage all interested individuals to apply, including people of different abilities, religions, identities, orientations, nationalities, and ethnicities. All individuals who are seeking a welcoming environment who celebrate and value the unique characteristics of every member of the team who believe they have the skills necessary to thrive at CLA SoCal to apply for this role.