Job Description
Job Description
Why we are different…
Talent. Faith. Thrive.
When you join Food for the Hungry (FH), you embrace God’s calling for your life and engage in work that combines your talents and faith. In the same way that FH is committed to unlocking resilience and flourishing in communities around the globe, we are dedicated to creating a workplace where our team members can thrive and grow. We believe every imaginable problem has a solution and that our contributions make a difference. FH continues to re-imagine impactful solutions to respond to the devastation of poverty globally. FH serves millions of the world’s most vulnerable people, helping them overcome poverty and injustice by collaborating with country offices to build resources, capacity, and resilience. Food for the Hungry turns adversity into impact. FH has harnessed the power of faith for more than 50 years. Our Heartbeat Christian values permeate throughout the organization.
A successful candidate will have the following:
Under the overall guidance and supervision of the Chief Programs & Public Resources Officer (CPPRO) this role will lead and provide oversight of the Program Delivery team providing substantive program management and operational support to country offices across Africa, Latin America, and Asia. Providing supervision and mentoring of a team of Portfolio Managers and Coordinators, this role plays a significant role in directly contributing to FH’s mission by coordinating, and delivering technical, management, financial, and administrative assistance to the country and project portfolio. Ensures projects stay on time, scope, and budget, while promoting practice of performance, accountability, and risk management. Leads the coordination of project startups, quality implementation, monitoring and reporting, manage any risk or compliance issues on behalf of the Program Delivery Unit during the project execution phase and efficiently support project closures.
Skills & Competencies
- Supervisory & Operational Leadership
- Ability to adapt to a fast-paced and changing environment, demonstrating flexibility and resilience.
- Ability to navigate and collaborate across Country Offices and global teams, demonstrating cultural awareness, organizational sensitivity, and sound judgment.
- Ability to review and understand budgets, expenditure, and forecasts.
- Strong written communication skills, with the ability to synthesize information clearly and adapt messaging to diverse audiences across Country Offices and global teams.
- Demonstrated computer-operating skills, including proficiency in Microsoft Office products, Salesforce, and virtual technologies such as Teams and/or Zoom.
- Ability to sit/stand at a computer for up to 8 hours a day doing repetitive motions on a keyboard.
- Ability to travel up to 25% of time per year domestically and internationally, to insecure, low to middle income countries or locations
Responsibilities
Leadership and Management:
- Lead, direct and manage the Program Delivery unit ensuring effective project management and operational support to Country Offices.
- Lead the Program Delivery team in a manner that facilitates a high-performance culture, openness, strong relationships, mutual support and respect, and decisiveness.
- Manage, support and mentor a team of Portfolio Managers and Coordinators to successfully meet performance objectives.
- Provide leadership on the development and roll out of program delivery standards
- Provide global leadership on the roll out of strategic initiatives to Country Offices.
Global Program Delivery Portfolio Management
- Global portfolio management, strategic planning, and budgeting for global portfolio of programs and projects across all country offices.
- Support CPPRO and Regional Directors with operational matters related to effective and efficient program delivery.
- Liaison between home office, business units, and Country Offices (CO), addressing bottlenecks as required.
- Compliance coordination with the agreement management, risk and compliance teams.
- Tracking of Program Delivery based upon the criteria of Scope, Time, Budget and Risk.
- Financial tracking of monthly expenditure rates for all projects, and reporting to senior leadership.
- Support Project and/or Country Office start-up and closeouts.
- Monitor the quality of CO programmatic reporting to donors
- Provide surge support to COs to support effective and efficient program delivery and address risks or bottlenecks to delivery.
Qualifications
- At least 8 years of experience in project management, international development, and/or regional studies.
- At least 2 years of experience working in and based in a developing country.
- Prior experience in a complex, matrixed organization, with the ability to work with country offices as well as home office units.
- Experience supervising and mentoring staff.
- Work with child sponsorship and other private funds preferred.
- A bachelor's degree is required.
- PMDPro or any other project management certification is an added advantage.
- Proficiency in spoken and written English. French or Spanish speaking is an added advantage.
Safeguarding Policy
FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.