Regional Sales Manager / Freight Forwarding Industry

Job Description

Job Description

Summary

The Regional Sales Manager reports to the LOGISTEED-America, Inc. Senior Director, National Sales Team.

The Regional Sales Manager will support the growth and expansion of the Company’s client list and portfolio for both domestic and international business.

Additionally, including but not limited to:

• Must be able to communicate and interact with Sr. Director, NST, LOGISTEED Senior Leadership and Customers in a productive and professional manner

Position offers base pay plus sales commission.

Qualities

• Possess a solid background in international transportation services with a working knowledge of the current market
• Ethical with sound business judgement
• Possess a passion to help team members
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Balances team’s needs with goals of organization
• Strong customer relations
• Strong process and planning orientation
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

Operations

• Perform tasks safely
• Ensure area housekeeping requirements are met
• Abide by all OSHA rules and LOGISTEED America, Inc.’s safety practices
• Meet established procedures and productivity, safety and quality standards
• Meet all assigned sales and budget goals
• Assist with qualifying and vetting prospective accounts and clients
• Close and sign agreements with accounts that support the Company’s vision in strategic business expansion
• Work closely with overseas offices and agents in developing trade lane specific business
• Serve as the primary point-of-contact to ensure overall health in the relationship of the Company and the account/client
• Offer exemplary customer service and support with the goal of expanding business and gauging further sales opportunities from existing accounts

• Effectively and fairly deal with many constituents (colleagues, employees, agents, carriers, customers, etc.) via developed diplomacy and interpersonal skills to maximize sales and revenue growth within territory
• Be an ambassador of LOGISTEED America, Inc. in the freight forwarding industry and represent the company in a way that reflects positively at all times to our customers and partners
• Ability to travel extensively both domestically and internationally

• Communicate customer issues with operations team; devise ways of improving the customer experience including resolving problems and complaints
• Track customer service levels

Communications

• Communicating effectively between Senior Director, NST and management team

• Engage and communicate with the Operations team (both CHB and FF) to help identify and align on SOP’s that may be specific to each account

Employee Engagement

• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives

• Use proven and documented accountability and coaching methods on a continual basis to develop and support the growth of a cohesive global sales team
• Encourage staff to learn as much as possible about the Freight Forwarding industry
• Motivate staff to take pride in the Company as part of a winning team that has the best interests of the Company in mind
• Lead by example

Safety

• Abiding by all Federal, State, and Local safety regulations, OSHA rules, and LOGISTEED-America Inc. safety practices
• Communicate with legal counsel and safety department to ensure all processes remain compliant with OSHA, health and safety regulations, and other governmental regulations
• Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations, and ensuring adherence to housekeeping activities

Finance

• Identifying financial improvements and cost savings, and implementing changes to achieve them
• Conducting and tracking assigned asset management, budgeting, forecasting of assets and materials, managing company assets, ensuring regulatory compliance for fixed and tangible assets
• Support the Finance/Accounting Department to help collect on outstanding invoices

Non -Essential Functions

• Perform other duties as assigned

Competencies

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Organized / ability to prioritize
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking with conflicting priorities

Supervisory Responsibility

• Not applicable

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Minimum of 5 year Freight Forwarding experience

Education and Certifications

• 4-year college degree
• Equivalent work experience will be considered

Experience Requirements and Preferences

• Bachelor’s degree preferred
• Fluency in English
• Excellent verbal and written communications skills
• Proven PC capabilities (Microsoft Outlook, Excel, Word, PowerPoint)
• Effective, clear, and concise communication skills
• Must have an outgoing personality to create best first impressions when conducting business meetings
• Proven ability to cultivate relationships
• Detail oriented with ability to solve problems independently as well as in a team environment
• Demonstrated experience interacting, developing and maintaining customer relationships
• Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
• Must be sensitive and able to engage with different cultures both locally and internationally
• Ability to work flexible hours according to business needs
• Strong attention to detail
• Ability to respond to situations in a prompt and professional manner
• Proven professional and sound judgment in the management of difficult and / or sensitive matters
• Provide excellent customer service to internal and external customers
• Energetic and highly motivated to succeed
• Proven strong business acumen
• Must pass drug and criminal background check

Additional Eligibility Qualifications

• Ability to read, analyze and interpret business documents
• Ability to respond effectively to time sensitive inquiries and complaints

Work Authorization/Security Clearance (if applicable)Must be legally authorized to work in the United StatesOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

Ninety-five percent of the work time will be spent outside of the office setting. Five percent of work time may be spent in the office or other locations where the environment is climate controlled.

LOGISTEED-America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

EOE/M/F/D/V

Pay Range: $80,000 - $120,000 plus sales commission.