Job Description
Job DescriptionWe are looking for a skilled Dispatcher to join our team in Tampa, Florida. This is a Contract-to-Permanent position where you will play a critical role in coordinating personnel and resources to ensure timely and efficient operations. If you thrive in fast-paced environments and excel at communication and organization, we encourage you to apply.
Responsibilities:
• Coordinate the dispatch of personnel and equipment in response to incoming calls and requests.
• Track and monitor the status of field personnel and equipment to ensure smooth operations.
• Communicate effectively with team members and clients to gather details and provide updates.
• Input data and relevant information into computer systems and databases with accuracy.
• Schedule and organize work assignments for staff and equipment based on operational needs.
• Maintain detailed records of assignments, equipment maintenance, and personnel schedules.
• Provide direction and support to field personnel as necessary to address challenges.
• Ensure that all dispatching activities align with company policies and customer requirements.• Proven experience in dispatching, logistics coordination, or a related field.
• Strong customer service skills with the ability to communicate clearly and professionally.
• Familiarity with call center operations and computer-aided dispatch systems.
• Proficiency in coordinating logistics and managing schedules.
• Demonstrated ability to work under pressure in fast-paced environments.
• Solid organizational skills with attention to detail.
• Competence in using computer systems and databases for data entry and tracking.