Program Manager III (Senior) - U.S. Citizenship Required

Job Description

Job DescriptionDescription:

ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions.

Clearance Requirement: Candidates must hold and maintain a Top Secret/SCI security clearance

Work Location: Washington, DC

Work Schedule (Onsite): This is a hybrid role based primarily on-site at the customer's facility, with the possibility of pre-approved remote work

Position Overview: We are seeking a highly experienced and strategic Senior Program Manager to provide comprehensive oversight for a mission-critical information management program for a key federal agency. The Senior Program Manager will be responsible for the successful execution of a complex portfolio of interconnected projects, including software development, systems administration, database modernization, and help desk operations. This individual will serve as the primary point of contact with the government, driving the program's strategic vision, ensuring alignment with organizational goals, managing resources across all technical teams, and guaranteeing the delivery of all contractual requirements in a dynamic, mission-focused environment.

This position is contingent upon the successful award of a government contract and subsequent government approval.

Requirements:

• Serve as the single point of contact for the government, leading all program-level communications and providing proactive, responsive management support
• Develop and maintain all core program plans, including the Program Management Plan (PMP) and Quality Control Plan (QCP), ensuring adherence to CMMI Level 3 and ISO standards
• Direct the full software development lifecycle (SDLC) for a suite of .NET applications, utilizing an Agile methodology to manage all sprints, backlogs, and releases
• Lead and manage a multi-disciplinary team responsible for software engineering, systems administration, database management, and help desk support
• Oversee the planning and execution of strategic technology projects, including a large-scale database migration (Oracle to SQL Server) and the integration of new system functionalities
• Act as a voting member on the government's Change Control Board (CCB), providing detailed analysis, level-of-effort estimates, and schedule impact assessments for all change requests
• Direct the program's comprehensive software testing strategy, ensuring unit, integration, regression, and user acceptance testing are performed for all releases
• Lead the system's Assessment and Authorization (A&A) process, ensuring all security documentation (e.g., SSP, PIA) is maintained and the system complies with federal security policies
• Oversee the creation and maintenance of all technical and user documentation, including system design documents, requirements specifications, a traceability matrix, and user guides
• Provide all required management reports, including monthly status reports, project plan updates, system health metrics, and detailed invoices
• Ensure all applications and services delivered are fully compliant with Section 508 accessibility standards

Required Qualifications:

• Candidate must be a United States Citizen and present proof of Citizenship, if selected
• Bachelor’s degree in Computer Science or a related field
• 10+ years of project management experience managing full lifecycle software development and maintenance for Federal Systems
• Demonstrated experience managing software development using the Agile methodology
• Proven experience developing and implementing project work plans, schedules, and procedures for complex projects
• Excellent ability to communicate orally and in writing with all levels of management, a diverse workforce, and customers

Preferred Qualifications:

• PMP or PgMP certification
• Certified Scrum Master (CSM) or similar Agile certification
• Background in Computer Science, Information Technology, or a related field (B.S. required; M.S. preferred)
• Familiarity with Federal Acquisition Regulation (FAR) and performance-based contracting
• Demonstrated experience managing programs within ISO and CMMI (Level 3 or higher) quality frameworks
• Hands-on experience with version control and project management software (e.g., Git, Jira)
• Experience supporting the Department of State

Company Benefits: We take care of your well-being here at ZenPoint Solutions! Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy. We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury. You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis. On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance. To help you grow in your career, we offer professional development opportunities and a tuition assistance program.

Commitment to Equality: At ZenPoint Solutions, we value diverse perspectives and are committed to providing equal employment opportunities. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected under applicable federal, state, or local laws.