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CSR/Order Processor

Frontline Resources LLC
locationSanta Fe Springs, CA 90671, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Job description:

We have partnered with a great company that is looking to hire an Order Processor/CSR ASAP!

DUTIES:

  • Process information/paperwork pertaining to returns/credits due to defects, damage, and/or wrong amounts.
  • Process any returns in accordance with our guidelines.
  • Input & process transactions obtaining such information as Customer account #, quantity, reason for return, item #, invoice research in Microsoft Great Plains
  • Liaise with Customers, Customer Service Team, and Multiple Distribution Centers via phone, fax, email, chat, and mail regarding Returns.
  • Track inventory transactions made through the returns process.
  • Liaise with Carriers to file freight Claims.
  • Other duties as assigned by the leadership team.

REQUIREMENTS:

  • High School Graduate or Equivalent.
  • Minimum 2 years of relevant experience.
  • Working Knowledge of Microsoft Software.
  • Attentive to detail.

DETAILS:

  • Temp-to-Hire
  • Pay = $20/hr.
  • Schedule = 8:00 am- 5 pm
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