Job Description
Job Description
BCForward is currently looking for Debt Collection (Hybrid) in Phoenix, AZ 85040
About BCforward
Established in 1998, BCforward, a Black-owned firm headquartered in Indianapolis, IN, pioneers workforce management and digital product delivery solutions globally. With a team of 6,000+ consultants across the world, they champion human potential, guided by core values of People-Centricity, Excellence, and Diversity. As a market leader, BCforward provides a best-in-class workplace, emphasizing equal opportunity employment and fostering a culture of accountability and optimism.
Position Title: Debt Collection (Hybrid)
Duration: Direct Hire
Location: Phoenix, AZ 85040
Job Type: Full Time – Contract – Hybrid
Pay Range: $19/hr - $24/hr on W2
Reminder for the schedule.
Training (approx. 5 weeks):
In total, 5 weeks of training
The first 3 weeks of training: 6 AM - 3 PM MST (Monday–Friday)
2 weeks of Nesting 5 AM - 2 PM MST (Monday–Friday)
Night Post Training Shift Schedule:
Monday – Thursday: 11 am - 8 pm or 12 noon - 9 pm MST (hours differ based on daylight saving time)
Friday: 9 am - 6 pm or 10 am - 7 pm MST (hours differ based on daylight saving time)
Saturday: 7 am -11 am or 8 am-12 pm or MST (Rotation) and (hours differ based on daylight saving time)
As a Collections Team member, you’ll coordinate the activities of collecting delinquent payments for auto loan accounts from customers. The main function of a collector is to locate and notify customers of delinquent accounts to solicit payment. A typical collector is responsible for receiving payment, preparing statements to the credit department if the customer doesn’t respond, and keeping records of collection
Equipment will be provided to the candidate
Skills Required:
- Good analytical and organizational skills with close attention to detail.
- Intermediate MS Office skills in Excel, Access, Word, and PowerPoint.
- Excellent oral and written communication skills.
- Ability to interface work autonomously and handle multiple projects simultaneously.
- Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Other Skills and Abilities Knowledge of and Compliant with the Fair Debt Collection Practices Act, local, state, and federal collection laws
Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.