Job Description
A leading luxury property in Southern California is seeking an exceptional Training Manager to elevate service standards and drive a culture of excellence across the property. This is a highly visible role responsible for shaping the guest experience through world-class training, coaching, and development.
🌟 The Role
- Lead all training and development initiatives across Rooms, Food & Beverage, and key hotel departments
- Design and implement structured service training, and leadership development programs
- Ensure full alignment with Forbes standards, audit requirements, and luxury service benchmarks
- Partner closely with department heads to identify gaps and continuously elevate performance
- Drive consistency, accountability, and a strong service culture throughout the hotel
✅ What We’re Looking For
- Proven training leadership experience within a luxury hotel environment
- Hands-on experience across Rooms Division, F&B, and core hotel operations
- Must have prior experience with Forbes 4-Star or 5-Star properties and a deep understanding of Forbes standards and audits
- Strong facilitator with the ability to engage, inspire, and develop teams at all levels
- Detail-oriented, organized, and passionate about luxury hospitality
💼 Why This Opportunity
- Join a premier luxury property with a strong commitment to excellence
- Highly competitive salary and comprehensive benefits
- Relocation assistance available
- Opportunity to make a lasting impact on service culture and guest experience
📩 Interested?
Apply directly or reach out confidentially to learn more about this outstanding opportunity in Southern California.