Job Description
Job Description
itle: Benefits and Eligibility Specialist
Location: Tucson, AZ/ Phoenix, AZ
Pay Rate: $18/hr on W2
Notes
- Candidates must be comfortable working onsite.
- Training will last approximately 7 weeks and is fully onsite.
- Resources may be transitioned to a full-time (FTE) position after the training period.
Job Description
This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients through interactive interviewing and fact gathering. The specialist will verify that application forms are completed accurately and ensure the information provided is correct. This may require following up with applicants multiple times to obtain or clarify information.
The position also involves communicating effectively with applicants and recipients to address customer concerns, determine appropriate resolutions, and advise individuals on available assistance programs that may benefit them. Responsibilities include explaining rules and policies to claimants, representatives, employers, doctors, and state and federal agencies, as well as gathering information necessary to make eligibility determinations.
Travel may be required for off-site meetings, training, or conferences.
Required Skills
- 2+ years of customer service experience.
- Ability to work onsite and have reliable transportation.
- Strong written and verbal communication skills.
Education
- High School Diploma.
Preferred Skills
- Experience performing eligibility reviews.
- Previous insurance adjudicator experience.
Company DescriptionFounded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.
Company Description
Founded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.