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Customer Service Representative

Automated Health Systems
locationMaryland Heights, MO, USA
PublishedPublished: 6/14/2022

Job Description

Job Description

Automated Health Systems has part time call center positions available in our Maryland Heights, MO office.

This is an onsite position.

In this role you will be responsible for:

  • Assisting individuals and families gain access to health care services.
  • Providing accurate and consistent information.
  • Documenting calls and creating workflows.
  • Providing quality customer service and support.

Qualifications for the position include:

  • Team player with excellent communication skills.
  • Customer-focused with a passion for helping people.
  • Strong PC proficiency with a willingness to learn new applications.
  • Ability to handle high call volume in a fast-paced environment.
  • Maintain confidentiality of personal health information.
  • Minimum of 1 to 2 years’ experience in call center customer service position required.
  • Understanding of MO Medicaid Programs preferred.
  • Associate degree in related field preferred.
  • Bilingual skills (i.e., Spanish) a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

“The Enlightened Choice in Health Service Management”

Company DescriptionFounded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser

Company Description

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.\r\n\r\nOur mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.\r\n\r\nWe provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser

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