Customer Service Representative - Hybrid

Select Source International

Redwood City, CA, USA

Published: 6/14/2022

Full Time

Job Description

Job Title: Customer Service Representative
Location: Stanford, CA 94305
Duration: 3 Months

Description and Responsibilities:
In this role, you will be point of contact for everyone with questions about any parking/transportation questions. You will be answering calls, processing permits, responding to emails & voicemails. Candidate must have a friendly personality, and understand they could be dealing with students, executives, guests, etc. Customer service is key!

Minimum three years of customer service experience or combination of education and experience
Excellent customer service experience and proven ability to meet performance standards
Ability to learn policies and procedures and correctly provide that information to customers and use it to make sound decisions
Must be able to work in a fast-paced environment with frequent interruptions
Strong multitasking skills
Positive attitude, friendly and professional
Fluent in English and Spanish
Excellent verbal and written communication skills
Excellent interpersonal skills,customer focused and adaptable
Strong computer skills. Experience with Outlook, Google docs and sheets
Strong organizational and analytical skills, strong attention to detail and accuracy
Quick learner, self-motivated, problem solver, ability to de-escalate upset customers

Company DescriptionSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.

Based in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities

Company Description

Select Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions encompassing staffing, recruiting, and managed services. As a proud supplier, we bring a wealth of expertise and best-in-business differentiators to comprehensively support your diverse workforce needs.\r\n\r\nBased in Minneapolis, Minnesota, USA, SSI has established itself as a global leader, serving a broad clientele across industries with unwavering dedication and excellence. SSI is ISO 9001, 14001, and Soc2 Type2 certified, underscoring our commitment to quality and security. We have garnered numerous sustainability and supplier diversity awards, further validating our industry-leading capabilities