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Veterinary Assistant/Client Service Representative

Gerber Small Animal Hospital
locationNiagara Falls, NY, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionJoin Our Team as a Veterinary Assistant/Client Service Representative!

Are you passionate about animals and looking for a role where you can make a real difference every day? At Gerber Small Animal Hospital in Niagara Falls, NY, we’re more than just a veterinary clinic – we’re a close-knit team dedicated to providing compassionate care to pets and their families. If you’re ready to be part of a small but mighty team where your contributions truly matter, we’d love to meet you!


About the Role

As a Veterinary Assistant/Client Service Representative, you’ll wear many hats, from assisting with patient care to ensuring our clients feel welcomed and supported. Candidate will be trained in both the Veterinary Assistant and Client Service Representative roles. This role is perfect for someone who thrives in a fast-paced environment, loves animals, and enjoys working closely with people.

Key Responsibilities

Here’s what you’ll be doing:

- Assisting veterinarians and technicians with patient care and procedures.

- Providing exceptional customer service to pet owners, both in person and over the phone.

- Managing appointment scheduling and client communications.

- Maintaining a clean and organized clinic environment.

- Helping to ensure smooth daily operations by being a reliable and proactive team member.

What We’re Looking For

We’d love to hear from you if you:

- Have at least 1 year of experience in a similar role (preferred, but we’re willing to train the right candidate).

- Are passionate about animal welfare and providing top-notch care.

- Possess strong conflict resolution and communication skills.

- Are flexible and adaptable to changing schedules and caseloads.

- Have reliable transportation to ensure you can be here when our furry patients need you.

Perks of Joining Our Team

At Gerber Small Animal Hospital, we value our team members and are proud to offer:

- Paid time off to recharge and relax.

- Unpaid time off for additional flexibility.

- A uniform allowance to keep you looking professional and comfortable.

- Access to a 401(k) retirement plan.

- Health insurance options to support your well-being.

- Opportunities for career growth within our clinic

-Employee Discount

Why You’ll Love Working Here

We’re a small clinic with a big heart. Every team member plays a vital role in ensuring our hospital operates smoothly, and we truly value the unique strengths each person brings to the table. If you’re looking for a workplace where you’ll feel supported, appreciated, and part of a family-like environment, Gerber Small Animal Hospital is the place for you.


Ready to Join Us?

If this sounds like the perfect fit for you, we’d love to hear from you! Apply today and take the first step toward a rewarding career where you’ll make a difference in the lives of animals and their families every day.

Gerber Small Animal Hospital – Where Compassion Meets Care



Full Description of Veterinary Assistant and Client Service Representative Job Duties and Responsiblities will be provided after application.





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