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Office Manager

Northedge
locationWinston-Salem, NC, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Position Overview

The Office Manager serves as the operational glue between accounting, warehouse, safety, leadership, and field teams. This role is responsible for ensuring the office runs smoothly, communication flows consistently, and company devices, assets, and administrative systems are well-organized and maintained. This position requires strong organizational skills, proactive follow-through, and the ability to handle a blend of administrative, operational, and light technical duties.

Key Responsibilities

1. Interdepartmental Communication & Coordination

- Centralize communication across Accounting, Warehouse, Safety, Field Operations, and Leadership.

- Ensure information flows accurately to and from all lead support roles.

- Track interdepartmental issues until resolved; act as the point of contact for coordination gaps.

- Maintain scheduled communications (asset/inventory notifications, reminders, process updates, etc.).

2. General Office Administration

- Greet visitors, answer phones, and manage inbound/outbound mail and deliveries.

- Maintain office supply levels and ensure purchasing stays within budget.

- Provide high-level administrative support to Leadership and Finance.

- Organize and maintain shared office spaces, including filing rooms, supply areas, and reception.

3. Device, Asset & Systems Management

- Maintain inventory and condition of all company devices (iPads, iPhones, laptops, monitors).

- Coordinate with IT and service providers for troubleshooting, repairs, and setup.

- Assist with device deployment, resets, password assistance, and basic configuration tasks.

- Track digital asset assignments for field and office personnel.

4. Vendor & Service Provider Support

- Assist with vendor account administration (e.g., Lowe’s Commercial Account, carriers, subscriptions).

- Facilitate communication with service providers—IT, telecom, equipment vendors, etc.

- Help resolve misapplied vendor payments or account discrepancies when needed.

- Support leadership with scheduling outside services (facility repairs, maintenance vendors, etc.).

5. Events, Scheduling & Operational Support

- Coordinate team meetings, leadership schedules, and recurring department check-ins.

- Assist with transition planning when staff depart or assume new roles.

- Support training coordination for new team members and assist with documentation updates.

- Maintain organized digital and physical filing systems across departments.

Qualifications

- 3+ years in office administration, operations coordination, or administrative support role.

- Strong communication and interpersonal skills; comfortable acting as a hub between departments.

- Ability to multi-task in a fast-paced environment with frequent interruptions.

- High level of proficiency in Office 365, mobile devices, and basic tech troubleshooting.

- Experience with construction or trade environments preferred (not required).

- Strong organizational, follow-through, and problem-solving abilities.

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