Job Description
Job Description
We are seeking a Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information. This is a Monday thru Friday 12pm-8pm job.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- 2+ years of experience in customer service, sales, or other related fields
- Ability to be empathetic, sensitive and build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills