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Customer Service Representative

Phaxis - Support Services
locationRoslyn Heights, NY, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

We are seeking a Customer Service Representatives to join our team! You will be responsible for helping customers by providing product and service information. This is a Monday thru Friday 12pm-8pm job.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • 2+ years of experience in customer service, sales, or other related fields
  • Ability to be empathetic, sensitive and build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
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