Job Description
Job Description
Overview:
At Fetch, our Pawtrol Officers are the heart of keeping our indoor dog park a safe and fun environment. They are responsible for monitoring dog behavior, stepping in when needed to prevent interactions from escalating, and ensuring that every pup (and person!) has a positive experience.
Key Responsibilities:
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Monitor dogs in play areas and recognize early signs of stress, overexcitement, or aggression.
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Intervene calmly and effectively to prevent situations from escalating.
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Enforce facility rules and safety guidelines for both dogs and their owners.
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Provide excellent customer service by answering owner questions and assisting with dog introductions.
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Maintain a clean and safe play environment.
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Collaborate with team members to support special events, daycare, and boarding services.
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Flexibility to work in different areas of the facility as needed—this could include the front desk checking in guests, the recreation area monitoring dogs, or the boarding area caring for overnight visitors.
Training & Support:
All Pawtrol Officers will receive hands-on, continuous training in dog behavior and body language. This training ensures confidence in identifying different play styles, spotting potential issues early, and managing group dynamics safely and positively.
Qualifications:
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Passion for dogs and commitment to their wellbeing.
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Strong communication and teamwork skills.
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Ability to remain calm and collected in a fast-paced, high-energy environment.
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Previous experience with dogs (personal or professional) is a plus, but not required—training is provided!
Why Join Fetch?
As a Pawtrol Officer, you’ll play an important role in creating a one-of-a-kind community space for dogs and their people. You’ll gain valuable skills in animal care, behavior management, and customer service, all while spending your days surrounded by dogs.