Surgery Scheduler
Job Description
Job Description
Premier Orthopaedic is looking for a Surgery Scheduler to work at our Glen Mills, PA office.
Schedule: Full Time
ESSENTIAL FUNCTIONS
• Schedules office and hospital based medical procedures for patients utilizing the appropriate scheduling code s.
• Interfaces with the appropriate staff to ensure a cohesive working relationship in providing patient care.
• Enters notes and/or special instructions for scheduling in the EMR system and updates system as needed.
• Scribes voicemails and returns appropriate calls in a timely manner as needed.
• Calls patients to schedule surgery within 48 hours of the order being signed and schedules all pre-op and post-op appointments
for the patient.
• Tracks and obtains medical clearances and pre-surgical testing for scheduled surgeries/procedures.
• Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling
process.
• Confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to
appropriate parties needed.
• Document PCM Codes in Athena
• Utilize ASC Tool to identify ASC appropriate patients
• Completes accurate documentation of informed consent with patient for surgery/procedure and collects patients’ financial
responsibility in person or via telephone.
• Communicates clinical instructions needed for surgery/procedure, including but not limited to information regarding testing,
time of patients scheduled arrival and other relevant details.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled as needed.
• Updates patient information in the practice management system and EMR.
• Ensures canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.
• Assists with other office duties as needed, including but not limited to checking patients in/out, registering patients, preparing
charts, answering phones, scheduling appointments, and completing disability and workers compensation forms.
• Follows all practice/site specific protocols pertaining to this job description.
• Other duties as assigned.
EDUCATION
• High school diploma/GED or equivalent working knowledge experience preferred.
Job Description
Surgery Scheduler I
EXPERIENCE
• Minimum of one – two (2) years of medical office scheduling or administration experience in a hospital or similar
environment. Requires knowledge of insurance rules and regulations, coding and medical terminology, and computer
scheduling systems. Allscripts Pro Suite or another Electronic Medical Records experience highly preferred.