<h3>Job Description</h3>
Job DescriptionBenefits/Perks
<ul>
<li>Competitive Compensation</li>
<li>Paid Time Off</li>
<li>retirement plan</li>
<li>company % match retirement</li>
<li>health and dental benefits</li>
</ul>
Job SummaryWe are seeking a professional and skilled Dispatcher to join our team for small heating and air conditioning service company.&nbsp; In this role, you will receive calls and schedule appointments for service and install department to ensure the proper action is taken.&nbsp; Handle calls and dispatch service technicians along with data input and some clerical work.&nbsp; The ideal candidate is highly organized, dependable, able to work independently with the ability to multi-task and work well under pressure.&nbsp; Responsibilities&nbsp;
<ul>
<li>Receive inbound emergency and non-emergency calls&nbsp;</li>
<li>Collect and document information from callers</li>
<li>Prioritize calls according to the level of urgency</li>
<li>Transmit information to the appropriate person or department</li>
<li>Direct technicians and installers to appropriate location</li>
<li>Monitor status of service department</li>
</ul>
Qualifications
<ul>
<li>High school diploma/GED</li>
<li>Previous experience as a Dispatcher or in a similar position&nbsp;</li>
<li>Excellent typing and data entry skills&nbsp;</li>
<li>Strong verbal and written communication skills</li>
<li>Highly organized with the ability to multitask and prioritize projects</li>
<li>Ability to work well under pressure</li>
</ul>