Homecare Scheduling Coordinator

Job Description

Job DescriptionBenefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Training & development
• Wellness resources

Schedule / Expected Work Hours:

• 21 hours per week in the office; flexible/remote available the remainder
• Office located in Malvern, PA, but the territory covers major portions of Montgomery and Chester counties
• On call/after hour responses will be required in the event of an emergency or a caregiver "no show"

Job Summary

• The Scheduler is responsible for effectively and efficiently scheduling caregivers to ensure continuity of care for clients. This role requires strong organizational and communication skills to manage last-minute changes, ensure adequate staffing, and maintain positive relationships with clients and caregivers. What differentiates One You Love Homecare from our competitors is personalized, local service that is tailored to the needs of our clients. All team members must embrace the "client first" philosophy that is the foundation of our mission.

Responsibilities

• Coordinate and maintain daily schedules for caregivers based on client care plans and availability
• Communicate assignments and updates to caregivers clearly and promptly
• Ensure all shifts are staffed and coverage is maintained, including responding to callouts and emergencies
• Match caregivers with clients based on skills, preferences, and geographic location
• Maintain up-to-date records in scheduling software and client databases
• Work closely with care coordinators, nurses, and management to address scheduling needs and concerns
• Provide exceptional customer service to clients and caregivers
• Assist with onboarding and orientation of new caregivers as needed
• Assist with weekly payroll processing as needed
• Assist with client billing as needed

Qualifications

• High school diploma or equivalent (Associates degree or higher preferred)
• Previous experience in scheduling, staffing, or administrative coordination (home care or healthcare industry a plus)
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Ability to handle high-pressure situations and last-minute changes
• Proficient with scheduling software, Customer Relationship Management (CRM) and Microsoft Office applications
• Reliable, flexible, and able to work occasional evenings or weekends if needed

Company Overview

• At One You Love Homecare, we are dedicated to delivering dependable and compassionate non-medical home care services that allow our clients to live independently and with dignity. Our Scheduler plays a vital role in ensuring smooth operations by coordinating caregiver assignments that meet client needs and preferences.

Were more than caregiversWere like family!

Flexible work from home options available.