Range Safety Officer / Range Counter Associate
Job Description
Job DescriptionSalary: 14.00 to 16.00
The Range Safety Officer is responsible for the safety of all GGC customers and staff and are called upon to offer assistance for shooters using the range lanes. The primary duties are to supervise safe shooting activities and range operations for all shooters at all times, provide Range orientation for new shooters, and ensure that the entire facility and all operations are maintained at the highest standards. The Range Counter Associate provides the GGC experience to customers and members at the Range Counter by performing the following duties.
Range Safety Officer Responsibilities
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ensure strict adherence to Standard Operating Procedure (SOP) for the GGC ranges at all
times.
Monitor all activity on the shooting lanes at all
times.
Assist customers with appropriate lane and target
operation.
Promote and smoothly execute instructional programs and shooting
events.
Know and follow emergency response plans when
required.
Keep GGCs ranges and associated areas sanitary and
neat.
Maintain productive relationships with established
customers and members.
Attend training as required by Chief Range Officer.
Work as a team player with all
associates and departments of GGC.
Assist with ordering of targets/shells/other necessities for the ranges.
Fill trap machines in a timely manner.
Communicate in a professional and courteous manner with
customers, members, and associates.
Maintain a well groomed, professional appearance at all
times.
Range Counter Associate Responsibilities
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Process reservations and assign customers and members to lanes.
Distribute lane passes and IDs.
Check members into lounge alert.
Process rental of firearms.
Ensure all customers renting lanes watch the Safety Video and sign Safety Waiver.
Check for prohibited guns and steel ammo.
Ensure customers/members have proper ear and eye protection, closed toed shoes, before entering the ranges or shotgun viewing platform.
Answer members and customer questions and articulate membership benefits and pricing.
Stock range counter ammunition.
Check customers ammunition.
Clean rental eye and ear protection and vests.
Clean and maintain rental guns.
Run P.O.S system.
Answer customer/member questions in person and over the phone in a positive manner.
Sell memberships, merchandise and lockers.
Check out customers when purchasing guns.
Help to maintain cleanliness of common areas and restrooms.
Check phone voicemails and return customer phone calls.
Stay current with special events.
Communicate with RSOs to ensure smooth operation of the range and renting of guns.
Assist RSOs with reloading trap launchers as needed.
Follow opening and closing duties and ensure guns are in their proper place at all times.
Adhere to safety requirements at all times.
Success Drivers
Member/Customer Experience
Provide first class service to our members, customers, and visitors; Manages difficult or emotional customer situations;
Ensure items are stocked and priced accurately;
Be knowledgeable of our membership programs to answer any questions in a positive manner.
Teamwork
Balances team and individual responsibilities;
Contributes to building a positive team spirit;
Supports everyone's efforts to succeed.
Safety and Security
Observes all safety and security procedures;
Reports potentially unsafe conditions;
Uses equipment and materials properly.
Organizational Support
Follows policies and procedures;
Completes administrative tasks correctly and on time;
Supports organization's goals and values;
Promotes a harassment-free environment.
Attendance/Punctuality
Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Qualifications
Experience
Minimum of two years of experience; Military experience preferred but not required.
Must be 21 years of age.
Education
High School Diploma
or
equivalent
Once hired, the GGC Range Officer must pass the NRA Certified Range Officer course, First Responder, and First Aid Training
Physical Requirements
Capability to draw back a bow of up to 70 lbs. preferred with or without reasonable accommodations. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear and taste or smell. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 70 pounds. Vision- must be able to see with or without corrective lenses. While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. The noise level in the work environment is usually moderate to loud.