Job Description
Job DescriptionDescription:
Job Title: Accounts Receivable Specialist
Branch: 999
Department: Corporate
Reports to (Title): Accounts Receivable Manager
Date: 04/02/2026
BASIC FUNCTION
Primary Responsibility: The Accounts Receivables Specialist is responsible for ensuring accurate accounting records for applying payments to customer accounts (checks, wires, and credit cards). This is a responsible non-supervisory position. Duties include performing a variety of complex clerical and entry-level bookkeeping and accounting tasks, applying accepted procedures to the preparation and maintenance of accounting and other records.
WORK PERFORMED
- Accurately apply payments to customer accounts (checks, wires, and credit cards).
- Reconcile customer balances and accounts receivable.
- Address payment issues such as double payments and other discrepancies.
- Contact the customers for accurate cash application.
- Research unidentified customer accounts and/or overpayments.
- Assist collections with customer account reconciliations .
- Fast-paced, high-volume environment.
- Perform other duties as required.
EDUCATION REQUIREMENTS
- Requires high school diploma.
EXPERIENCE REQUIREMENTS
A minimum of 1 year experience in cash application, customer account management, involving advanced recordkeeping (directly related business school or college courses may be substituted equally for up to one (1) year of experience); OR, any equivalent combination of experience and training that provides the required knowledge, skills and abilities.
Experience required in the following areas:
- Working knowledge of account receivables practices and accepted office procedures.
- Ability to create Excel spreadsheets.
- Ability to perform a volume of numerical detail work with speed and accuracy to make difficult mathematical computation with or without mechanical assistance (ability to operate a calculator by touch).
- Ability to prepare financial and other records in a systematic, neat, legible manner.
- Ability to establish and maintain effective working relationships with co-workers, a variety of governmental employees and officials and the general public.
Additional skills required:
- May require the ability to type at a speed of at least 40 words per minute with a high degree of accuracy.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.
- Ability to communicate, interact and work effectively and cooperatively with people from diverse ethnic and educational backgrounds.
WORK ENVIRONMENT
- May prepare summary sheets or other work papers for supervisor’s or auditor’s use in preparing comprehensive financial statements.
- May perform secretarial functions as needed for assigned staff member(s).
SPECIAL REQUIREMENTS
- Employees must complete the required courses as described by Human Resources for all employees.
- This description presents the major responsibilities required for this job title. Individual positions may require the performance of additional duties as assigned.
BUDGET RESPONSIBILITY
- Secure and maintain work environment, PC, Phone and other assigned equipment.
Requirements: