Sr Benefits Analyst

Job Description

Job Description

Sr. Benefits Analyst

About TireHub:

At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Visit www.TireHub.com/Careers to learn more.

Role Summary:

The Sr. Benefits Analyst administers comprehensive group benefits programs including health, dental, vision, disability, life insurance, health saving accounts, flexible spending accounts, 401(k), and retirement plans while ensuring compliance with federal, state, and local regulations.

This role manages day-to-day administration and communication of employee benefits, retirement programs, and leave of absence plans. Key responsibilities include processing benefit elections and enrollments, resolving employee inquiries, maintaining accurate databases and records, and supporting billing reconciliation and audit processes.

This role will report to the Director of Total Rewards & HR Operations.

When you say YES to something bigger:

• Premium Free Hubber-Health Insurance

• TireHub funded Health Savings Account

• Additional benefit options including TireHub paid short/long term disability and life insurance benefits

• Paid vacation and holidays

• Parental leave programs

• Build your financial future with 401(k) including TireHub match

• Access to tire discounts, perks, and so much more!

• Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more.

The individual must exhibit the following core attributes of the TireHub commitment:

• Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
• Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
• Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we do not give up until we get to the end.
• Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast.

Role Specifics:

Benefits Program Management:

· Oversees the day-to-day administration of the employee benefits programs: including, medical, dental, vision, life insurance, health savings and flexible spending accounts, disability and retirement plans.

· Processes enrollments, COBRA administration, terminations, changes, beneficiaries’ updates, disability, accident and death claims, rollovers, distributions, loans, and hardships, as well as the effective communication of necessary information between key stakeholders regarding such activities and developments.

· Participates in the development of plan descriptions, handbooks, and training programs to provide management and employees with information necessary to understand their benefit programs.

· Assists with all administrative tasks for onboarding, new hire orientation, including entering data into the HRIS system and auditing bi-weekly for accuracy and compliance, as needed

· Ensures compliance with federal and state regulations, including ERISA, COBRA, HIPAA, and ACA.

· Assists with the annual open enrollment process in UKG system in coordination with HRIS manager.

· Coordinates open enrollment and new hire events with employees.

· Conducts and facilitate benefit orientation meetings for new employees; coordinate vendor presentations on benefit information; serve as a resource at new-employee orientation to ensure employees gain an understanding of benefits plans and enrollment provisions.

· Collaborates on insurance renewal and Health Savings Account (HSA) and Flexible Spending Account (FSA) administration.

Leave Administration

· Facilitates complete FMLA and Leave of Absence (LOA) processes from initial notice through return to work.

· Determines leave eligibility, designate FMLA-qualifying-leave, and manage required documentation.

· Processes medical certifications and track intermittent and reduced schedule leave usage.

· Coordinates ADA accommodation request and other TireHub time-off programs in accordance with policy and applicable laws.

· Advises leaders and employees on leave laws and their interaction with paid time off and disability benefits.

· Oversees the return-to-work process for all leave types including, but not limited to: FMLA, ADA, STD, Workers Compensation.

· Maintains accurate records in compliance with state and federal legal requirements.

Vendor Management

· Maintains relationships with insurance carriers, third-party administrators, and brokers.

· Processes, audits, and reconciles monthly vendor billings for accuracy.

· Coordinates data transfer to external vendors with HRIS Manager for services and plan administration.

Compliance and Process Management

· Develops, documents, and maintains administrative procedures for assigned benefits processes.

· Prepares and organizes data for annual audits and routine compliance testing.

· Maintains confidentiality of employees’ medical documentation and files compliance with state and federal law.

· Supports HRIS data entry and conducts bi-weekly audits for accuracy and compliance during onboarding.

Training & Compliance:

· Ensures individual personal adherence to TireHub policies, procedures, and guidelines.

· Participates and maintains ongoing training requirements through in-person, virtual or computer-based learning modules as assigned.

· Completes other tasks assigned by their supervisor or another member of Leadership, as requested.

Competencies:

• Customer Focus: Understands and develops relationships with customers to take advantage of Actionable “Yes” moments. Delivers customer-centric solutions. Keeps promises to our customers. Leads team that delivers exceptional service.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Manages Ambiguity: Operating effectively, even when things are not certain, or the way forward is not clear.
• Empathy & Compassion: Ability to understand and respond sensitively to employees during difficult life circumstances, health challenges, and family emergencies.
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Communicates: Owns the message of any communication and does not "pass the buck." Accepts and acts on facts, not feeling. Effectively communicates down and up in the organization. Communicates quickly and doesn’t wait on a solution to communicate an issue. Knows what’s broken, not working, and can be improved.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Action Oriented: Taking on new opportunities, and tough challenges with a sense of urgency, high energy and enthusiasm. 

Education/Experience:

• Bachelor's degree in Human Resources, Business, or related field preferred.
• 5 years of progressive responsibility related to Benefits or Benefits Administration including 401k experience, or a combination of experience in a similar role.

Required Knowledge, Skills, and Abilities:

· Knowledge of pertinent state and federal regulations (including filing and compliance requirements both adopted and pending), affecting employee benefits programs, including, but not limited to: ACA, HIPAA, ERISA, COBRA, FMLA, ADA, Section 125, 401k, Medicare, OBRA, SSA, and DOL requirements.

· Experience with HRIS systems, preferably UKG.

· Project and team management/leadership skills and experience with a proven ability to work, organize, and communicate effectively in a team environment with others.

· Demonstrated ability to effectively plan, prioritize, and manage complex projects, adapting to changing priorities with ease to meet deadlines.

· Strong analytical skills and a thorough knowledge of benefit contract language and plan design.

· Ability to understand, evaluate and make recommendations on proposals (RFPs).

· Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).

· Ability to collaborate effectively with HRBPs and other members of the Human Resources team to drive business results.

· Ability to maintain a high degree of confidentiality and safeguard sensitive information.

· Understands and works with the organization's mission, vision, structure, and goals.

Working Conditions:

· This is a fast-paced and dynamic operating environment.

· Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles.

· Must be able to work flexible hours during routinely critical times to support the department.

· This role is based in our headquarters office in Dunwoody, GA and requires a strong in-person presence.

· Must be able to travel up to 10%.

TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.