Job Description
Job Description
30 hour/week
This position is primarily responsible for coordinating and supporting daily maintenance schedules and operations. You are responsible for providing professional, courteous guest service to our Clients, vendors and staff and assisting supervisor’s and manager’s where services need attention. Your position will also be responsible for completion requests by your fellow office associates.
Responsibilities include, but not limited to:
- Maintains relationships with clients, team members, and vendors on a professional level at all times.
- Answers incoming calls professionally, timely and transfers to the appropriate individual.
- Strives to provide quality service and demonstrates attention to detail.
- Notifies Manager immediately of emergencies and safety issues that can cause harm.
- Conducts daily courtesy next day follow up calls to residents following completed repairs.
- Prepares and monitors notices and reports daily per company policies.
- Maintain property records to ensure compliance with all Fire, Health and Safety ordinances.
Requirements for this position consist of:
- Customer Service Experience
- Administrative Experience
- Background in Customer Service preferred
- Bilingual (English/Spanish) preferred
- Gather, analyze and resolve problems efficiently
- Ability to display a high level of initiative, effort and commitment towards completing assignment efficiently and within a timely manner
- Ability to read, comprehend and follow applicable policies, procedures and directives
- Consistently perform all job responsibilities at a satisfactory level
- Organization and multitasking is a priority
- Proactive, helpful, and can-do approach
- Demonstrates professionalism and attention to detail
Work Remotely
- No
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 30 per week
Schedule:
- Monday-Friday
Experience:
- Hotel Hospitality Experience (Preferred)
Language:
- Bilingual (English/Spanish preferred)
Work Location: In person. Glendale, CA
Company DescriptionWelcome to AmeriCorp
We define ourselves through our commitment to excellence, sustainability, and safety in security and hotel housekeeping. Our contributions include eco-friendly cleaning practices and quality management systems that uphold the highest standards. We ensure OSHA compliance through comprehensive training in order to protect both our team and our clients. We also provide creative solutions to reduce costs while maintaining quality, helping clients achieve significant savings. We prioritize responsible waste removal and promote healthy workplaces through environmentally-friendly practices. In essence, Americorp is dedicated to creating a clean, safe, and efficient environments, enhancing the quality of life for clients and employees alike.
Company Description
Welcome to AmeriCorp Solutions \r\n \r\n We define ourselves through our commitment to excellence, sustainability, and safety in housekeeping. Our contributions include eco-friendly cleaning practices and quality management systems that uphold the highest standards. We ensure OSHA compliance through comprehensive training in order to protect both our team and our clients. We also provide creative solutions to reduce costs while maintaining quality, helping clients achieve significant savings. We prioritize responsible waste removal and promote healthy workplaces through environmentally-friendly practices. In essence, Americorp Solutions is dedicated to creating clean, safe, and efficient environments, enhancing the quality of life for clients and employees alike.