Entitlements Case Manager 10

Job Description

Job Description:\n\nSalary: Ranges between $100,000.00 per year to $50,040.00 per year paid on a fee-for-service basis for servicing assigned clients as scheduled. Commensurate based on credentials and experience. DISCLOSUREThis role can be fulfilled either as a W-2 employee or by providing services as an independent contractor (1099). Candidates must select their preferred engagement type upon applying. The details below outline both the 1099 independent contractor and W-2 employee versions of this opportunity. Please review carefully and determine which arrangement aligns best with your professional and financial goals. Important Note: If choosing the 1099 independent contractor option, the company will assess whether all prerequisites to satisfy independent contractor classification tests have been met before finalizing engagement under this structure. How to Apply: When applying, please specify whether you wish to be considered as a W-2 employee or 1099 independent contractor. Our team will review your application and, if selecting the 1099 option, confirm that all independent contractor classification requirements are met before finalizing the engagement. DIVISION: Operations UNIT: n/a ACCOUNTABLE TO: Operations Manager 3 (and the Social Work Supervisor for Clinical Supervision) Client Service Location Expectations:Regardless of which option you choose below, the majority of assigned clients will reside in community-based group homes. Clients who do not reside in a group home may be seen in your assigned community-based office, at the companys main office, or via telehealthprovided that either you or the client is physically located at one of these approved sites during the service.Caseload Makeup: 20 Category A clients to be serviced at community-based meeting room 819 North Fremont Avenue, Baltimore, MD 21217 7 other than Category A clients to be serviced in the community or at 3310 Eastern Avenue, Baltimore, MD 21224 OPTION 1: 1099 INDEPENDENT CONTRACTOR VERSION(For individuals or businesses offering services independently) Scope of Service: Entitlements Case Manager Independent ContractorCLASSIFICATION: Contract Position (1099). Fee-for-service. DISCLOSURE MULTI-ENTITY CONTRACTOR ROLE:This 1099 Independent Contractor role for a Entitlements Case Manager includes responsibilities that span across the following two organizations, all operating under shared leadership: FOCUS #1: Lighthouse Behavioral Health CenterFOCUS #2: Community Wellness Outpatient Mental Health Center As an independent contractor, you will maintain separate contractual agreements with each organization. You will invoice and receive compensation separately from each entity based on the time worked and services delivered for their respective programs. This means you are not an employee of any of the entities and are instead engaged as a self-employed contractor for each. Though the contactor is paid on a fee for service basis and not an hourly basis, the services will require approximately 40 hours per week in to render assigned services as scheduled over 5 days, with an estimated one-half of the services rendered allocated to each organization. While day-to-day scheduling and care coordination may be managed collaboratively to support continuity across programs, each organization retains responsibility for its own scope of work, compliance requirements, and payment processes. As a 1099 contractor, you are responsible for your own taxes, benefits, and liability coverage, and you must adhere to all contractual terms and professional licensing requirements relevant to each organization. OverviewGenerally, assigned clients will reside in community based group homes. Assigned clients who do not reside in group homes may receive services in your assigned community based office, at the companys main office, or via telehealth if you or the client are in one of these locations. We are seeking a qualified and licensed Entitlements Case Manager to provide case management services on an independent contractor basis. The contractor will schedule and facilitate group and individual case management sessions, conduct case management assessments, and complete client documentation within the designated service period. Examples of Entitlement Services Provided: The Entitlements Case Manager assists clients in applying for and maintaining eligibility for all benefits they may be entitled to, including but not limited to: Identification & Legal DocumentsBirth certificate replacement or first-time applicationsState-issued photo ID or drivers licenseSocial Security card replacementName change or legal identity correction supportAssistance with immigration/citizenship paperwork (as applicable) Income & Financial SupportTemporary Cash Assistance (TCA)Supplemental Security Income (SSI)Social Security Disability Insurance (SSDI)Supplemental Security Income for Children (SSI-Child)Veterans benefits (VA pension, disability)Emergency assistance or general relief applications Healthcare AccessMedicaid enrollment or re-certificationMedicare application assistanceMedicaid transportation services enrollmentAssistance selecting or managing a managed care organization (MCO)Medical Assistance for Families (MAF)Applying for disability-based Medicaid under the Aged, Blind, and Disabled (ABD) category Nutrition & Food StabilitySupplemental Nutrition Assistance Program (SNAP / Food Stamps)Women, Infants, and Children (WIC) Program assistance (if eligible)Emergency food pantry referrals Housing & ShelterCoordinated Entry and housing waitlist applicationsPublic Housing or Section 8 Voucher applicationsEmergency rental assistanceShelter or transitional housing referralsHousing Choice Voucher Portability supportDisability-based housing supports (e.g., NED vouchers, supportive housing programs) Employment & Vocational SupportMaryland Workforce Exchange (MWE) registrationReferrals to job readiness or vocational rehabilitation programsUnemployment insurance application assistance Education AccessFAFSA support for eligible young adultsGED program referrals and enrollment supportTuition waivers for foster youth or returning citizens Other Stabilizing ResourcesFree or discounted phone programs (e.g., Lifeline, ACP)Transportation assistance (e.g., bus passes, mobility applications)Utility assistance programs (e.g., LIHEAP, MEAP)Childcare subsidy applicationsLegal aid or expungement referralsGuardianship paperwork support or rep payee coordinationAssistance navigating MD THINK or local DSS systems Scope of Work FOCUS #1: The company will credential the Entitlements Case Manager to provide the above-listed services with a focus on outpatient substance use disorder case management. These services will be delivered under the Entitlements Case Managers independent contractor agreement with Lighthouse Behavioral Health Center, as outlined below. ACCOUNTABLE FOR: The contractor is accountable for assisting clients in applying for all benefits for which they are entitled, maintaining accurate documentation, and coordinating services in alignment with program goals, regulatory requirements, and scheduling protocols. DEPARTMENT: Outpatient Substance Use Disorder Treatment Program (OP SUD) COMPANY WEBSITE: https://lighthousebhc.org/ COMPANY PHONE NUMBER: (667) 400-6206 CONTRACT ADMINISTRATOR PHONE NUMBER: (667) 400-6206 EXT 10 CONTRACT ADMINISTRATOR EMAIL ADDRESS: hr@lighthousebhc.org ALTERNATE TITLE(S): Benefits & Entitlements Specialist, Public Benefits Case Manager, or Community Support Case Manager COMPANY: Lighthouse Behavioral Health Center ABOUT LIGHTHOUSE BEHAVIORAL HEALTH CENTER:Lighthouse Behavioral Health Center is a community-based behavioral health organization dedicated to providing high-quality, person-centered care to individuals and families affected by mental health and substance use challenges. We offer a comprehensive range of services, including outpatient therapy, psychiatric care, intensive in-home services, Medication Assisted Treatment (MAT), and case management. Our team is committed to delivering trauma-informed, culturally responsive, and evidence-based care that promotes healing, empowerment, and long-term wellness. With a strong focus on accessibility and compassion, Lighthouse Behavioral Health Center serves clients across all ages and backgroundshelping them navigate recovery, build resilience, and achieve greater stability in their lives. FOCUS #2: The company will credential the Entitlements Case Manager to provide the above-listed services with a focus on outpatient mental health disorder case management. These services will be delivered under the Entitlements Case Managers independent contractor agreement with Community Wellness Outpatient Mental Health Center, as outlined below. ACCOUNTABLE FOR: The contractor is accountable for assisting clients in applying for all benefits for which they are entitled, maintaining accurate documentation, and coordinating services in alignment with program goals, regulatory requirements, and scheduling protocols. DEPARTMENT: Outpatient Mental Health Treatment Program (OP MH) COMPANY WEBSITE: https://cwomhc.org/ COMPANY PHONE NUMBER: (667) 309-9920 CONTRACT ADMINISTRATOR PHONE NUMBER: (667) 309-9920 EXT 10 CONTRACT ADMINISTRATOR EMAIL ADDRESS: hr@cwomhc.org ALTERNATE TITLE(S): Benefits & Entitlements Specialist, Public Benefits Case Manager, or Community Support Case Manager COMPANY: Community Wellness Outpatient Mental Health Center ABOUT COMMUNITY WELLNESS OUTPATIENT MENTAL HEALTH CENTER:Community Wellness Outpatient Mental Health Center (CWOMHC) is a person-centered behavioral health organization committed to improving the mental and emotional well-being of individuals and families across our community. We offer a full continuum of outpatient servicesincluding therapy, psychiatric evaluation, medication management, and care coordinationdesigned to meet the diverse needs of our clients in a compassionate and culturally responsive environment. CWOMHC supports holistic recovery by integrating somatic, behavioral, and rehabilitative care. Our interdisciplinary team is dedicated to fostering resilience, dignity, and empowerment through trauma-informed, evidence-based practices. We serve children, adolescents, and adults with a wide range of behavioral health conditions, always with a focus on accessibility, community connection, and client choice. Service Expectations & Deliverables:The contractor is responsible for providing structured co-occurring case management services to clients assigned to the contractor by the company's scheduling department in alignment with program needs, including: Facilitating individual case management as scheduled. Facilitating intake orientation groups and case management / psychoeducation groups as scheduled. Providing make-up sessions for clients who missed their originally scheduled session. Allocating time for documentation and session note writing within ICANotes before the conclusion of the service period. Addressing individual client needs, if requested, within the service timeframe. Coordinating independently with the program coordinator to ensure client care needs are met. Maintaining compliance with COMAR regulations, professional licensing requirements, and ethical standards. The company provides an approved case management curriculum, which the contractor may use at their discretion. Contractors may also integrate their own approaches as long as they align with best practices and regulatory requirements. Utilize and maintain fidelity to the agencys designated clinical treatment models Apply trauma-informed, person-centered practices to every stage of the clinical relationship Conduct monthly treatment plan reviews to assess goal progress, revise interventions, and document outcomes Complete initial comprehensive case management focused assessments at the start of services Perform comprehensive case management focused reassessments every 6 months Maintain accurate, timely documentation in the electronic health record system in accordance with CARF, Medicaid, and COMAR standards Provide routine case coordination with internal staff and external service providers, including PCPs, housing, probation, or substance use programs Maintain awareness of client barriers and address social determinants of health in treatment planning Ensure crisis intervention and safety planning are provided as needed Service Schedule & Session Structure: The contractor agrees to render services for which the contractor is credentialed. Services must be rendered on-site, as specified in the agreement. If you are on site and your client is not on site, you may render the service to the client via telehealth while you are on-site. Services must be scheduled at least 7 days in advance and aligned with client availability, client individual needs, industry standards and program model guidelines. Documentation & Compliance: Contractor must submit detailed invoices reflecting services performed, including dates, locations, and nature of work.Follow fidelity guidelines for integrated co-occurring case management approaches Participate in fidelity reviews, clinical audits, and supervision designed to improve quality and consistency of care Track case management outcomes and client satisfaction as part of ongoing quality assurance Attend required clinical training and CEUs to maintain licensure and model proficiency Must comply with company policies and regulatory bodies such as COMAR, CARF, and CSA. Complete and maintain all required documentation for audits, quality assurance, and service delivery verification. Session documentation must be completed and submitted in ICANotes before the contractors service window ends each day. Documentation includes, but is not limited to:o Substance use disorder focused individual case management session progress notes coded as H0004 (with units in 15-minute increments)o Mental health disorder focused individual case management session progress notes coded as 90832 or 90834o Mental health disorder focused group counseling / psychoeducation notes coded as 90853o Substance use disorder disorder focused group counseling / psychoeducation notes coded as H0005 Qualifications & Licensing Requirements:To be eligible for this contract, the contractor must hold valid Maryland licensure, including one of the following: Licensed Clinical Alcohol & Drug Counselor (LCADC) Licensed Graduate Clinical Alcohol & Drug Counselor (LGADC) Certified Alcohol & Drug Counselor - Addictions Counselor (CAC-AD) Certified Supervised Counselor Alcohol & Drug (CSCAD) Approved Alcohol & Drug Trainee (ADT) Licensed Clinical Professional Counselor (LCPC) Licensed Graduate Professional Counselor (LGPC) Licensed Certified Social Worker - Clinical (LCSW-C) Licensed Certified Social Worker (LCSW) Licensed Master Social Worker (LMSW) Licensed Bachelor Social Worker (LBSW) Licensed Clinical Marriage & Family Therapist (LCMFT)