Medical Receptionist

Job Description

Job Description

Allied Digestive Health is one of the largest integrated networks of gastroenterology care centers in the nation with over 200 providers and 60 locations throughout New Jersey and New York. As a fast-growing physician-led organization, our dynamic structure encourages physician input and decision-making, while simultaneously offering operational support. Our dedicated, compassionate team of providers prioritize personalized treatment plans for patients that deliver the highest quality of care. All of our doctors are board-certified in gastroenterology and hepatology. Several of them serve as chief of gastroenterology at nearby hospitals, and a number of them have been recognized as top-quality physicians in publications, including but not limited to: Best Doctors in America and Top Doctors New Jersey, and US News Health – US News & World Report.

We are excited to announce we are hiring a full-time, Medical Receptionist at Dr. Satya Kastuar's office in North Brunswick Township, NJ!

About the Role:

The Medical Receptionist plays a crucial role in ensuring the smooth operation of the healthcare facility by serving as the first point of contact for patients. This position is responsible for managing patient appointments, handling inquiries, and maintaining accurate patient records, which are essential for providing high-quality care. The Medical Receptionist will also facilitate communication between patients and healthcare providers, ensuring that all necessary information is conveyed efficiently. By managing administrative tasks effectively, this role contributes to a positive patient experience and supports the overall functionality of the healthcare team. Ultimately, the Medical Receptionist 1 helps to create a welcoming environment that prioritizes patient care and satisfaction.

Minimum Qualifications:

• High school diploma or equivalent.
• 1-2 years' experience in a medical office or healthcare setting.
• Proficiency in using electronic health record (EHR) systems.

Preferred Qualifications:

• Bilingual skills in English/Spanish to assist a diverse patient population.

Responsibilities:

• Greet patients and visitors in a friendly and professional manner.
• Schedule and confirm patient appointments, ensuring optimal use of the provider's time.
• Manage patient records, including updating information and ensuring confidentiality.
• Handle phone calls, responding to inquiries and directing calls to appropriate staff members.
• Process patient insurance information and assist with billing inquiries.

Skills:

The required skills for this position include strong communication abilities, which are essential for interacting with patients and healthcare staff effectively. Organizational skills are crucial for managing appointments and maintaining accurate patient records, ensuring that the office runs smoothly. Attention to detail is necessary when processing insurance information and handling sensitive patient data. Preferred skills, such as proficiency in medical billing, enhance the ability to assist patients with financial inquiries and streamline administrative processes. Bilingual skills can significantly improve patient interactions, making healthcare more accessible to a diverse community.

We offer competitive base salary, generous benefits, including Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.

Job Type: Full-Time

Shift: Monday, Tuesday, Thursday, Friday 8:00am-4:00pm