Job Description
Job Description
Are you ready to grow strategic healthcare accounts by building trusted relationships, uncovering new opportunities, and delivering impactful solutions?
At Naviant, our mission is to partner with organizations to reimagine how work gets done, combining deep industry expertise, intelligent technology, and a human-centered approach to deliver measurable outcomes. Our vision is simple yet ambitious: Reimagine work through automation, AI, and data, freeing people to focus on what truly matters.
We’re looking for a seasoned and consultative Strategic Account Manager, Healthcare, who brings experience selling professional services and technology solutions to healthcare providers, health systems, and healthcare organizations. This individual excels at building executive relationships, uncovering business challenges, and aligning solutions that drive operational, financial, and patient care outcomes. You will play a critical role in expanding strategic accounts, developing new business opportunities, and serving as a trusted advisor to healthcare leaders navigating digital transformation initiatives. If you are energized by complex sales cycles, executive-level conversations, and helping healthcare organizations solve meaningful business challenges, this is the role for you.
Performance Objectives – What You Will Accomplish
First 30 Days: Getting Grounded
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Develop a deep understanding of Naviant’s healthcare solutions portfolio, value proposition, target markets, and go-to-market strategy.
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Gain familiarity with key healthcare use cases, industry trends, regulatory considerations, and operational challenges impacting healthcare provider organizations.
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Build relationships with internal stakeholders, including Customer Success Advisors, Marketing, Pre-Sales, Delivery, and Executive Leadership teams.
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Establish working relationships with strategic channel partners, including Hyland, UiPath, and ABBYY, and understand their role within healthcare solution delivery.
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Review active accounts, market opportunities, and territory plans to identify growth opportunities and strategic priorities.
Taking Ownership
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Leverage healthcare industry knowledge and consultative selling techniques to engage prospective and existing customers in strategic business discussions.
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Begin leading discovery conversations focused on understanding operational challenges, organizational priorities, and transformation initiatives.
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Develop and execute territory and account growth strategies designed to build a qualified pipeline and expand existing customer relationships.
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Collaborate with channel partners and internal subject matter experts to identify, shape, and advance opportunities.
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Maintain accurate opportunity management, forecasting, and account planning activities within Salesforce.
At 90 Days and Beyond: Driving Impact
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Independently lead complex sales opportunities from discovery through proposal development, negotiation, and close.
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Serve as a trusted advisor to healthcare executives and operational leaders by aligning Naviant solutions with strategic business objectives.
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Build and maintain executive relationships across key accounts to identify expansion opportunities and support long-term account growth.
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Consistently achieve sales performance objectives through disciplined pipeline management, strategic account planning, and consultative engagement.
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Collaborate across internal teams and partner ecosystems to deliver exceptional customer experiences and successful business outcomes.
Competencies – Key Skills & Experience We're Looking For
Strategic Healthcare Sales & Account Management
Demonstrated success selling professional services, technology solutions, or consulting engagements within healthcare organizations. Skilled at navigating complex buying processes, building executive relationships, identifying business drivers, and developing account growth strategies that deliver measurable business value.
Consultative Selling & Healthcare Industry Acumen
Combines a strong understanding of healthcare operations, industry trends, and provider challenges with a consultative, advisor-oriented sales approach. Excels at uncovering organizational needs, leading meaningful discovery conversations, and aligning solutions with operational, financial, compliance, and patient care objectives..
Opportunity Management & Sales Execution
Effectively manages complex opportunities through extended sales cycles while maintaining accurate forecasting, pipeline management, account planning, and CRM discipline. Demonstrates strong organization, prioritization, and follow-through to drive consistent sales performance.
Executive Communication & Solution Advocacy
Communicates complex solutions clearly and confidently to executive, operational, and technical audiences. Develops compelling business cases, proposals, and presentations that articulate value, expected outcomes, and return on investment while building alignment among key stakeholders.
Relationship Building & Executive Presence
Builds trust and credibility through active listening, professionalism, and strong interpersonal skills. Demonstrates resilience, adaptability, and emotional intelligence while collaborating effectively across internal teams and customer organizations to foster long-term partnerships
Perks and Benefits – How We Take Care of Our Team
At Naviant, we believe in taking care of our people, both professionally and personally. As a fully remote company, we offer an engaging and supportive culture that prioritizes work-life balance.
Our Benefits:
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Comprehensive Health, Dental, & Vision Insurance
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Employer Paid Disability & Life Coverage
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401k & Match Program
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Generous Paid Time Off
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Flex Spending Plans & Dependent Care
Other Valuable Perks:
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Monthly Home Office Allowance
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Volunteer Time Off
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Charitable Giving Program
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Lifestyle Spending Account
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Employee Assistance Program, Parent Program, Wellness Initiatives, Virtual Gatherings, Employee Discount Program, Annual In-Person Celebration Week, and more!
Employees must reside in the U.S. and be authorized to work in the U.S.
Sponsorship is not provided.
Naviant is an Equal Opportunity and E-Verify employer seeking a diverse and talented workforce.
E-Verify Notice
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