Job Description
Job Description
Agren Appliance is Maine’s largest family-owned appliance and furniture retailer, proudly serving communities since 1969. With six showrooms across the state and a reputation built on trust and service, we continue to grow by putting our customers and employees first. Our company culture is built on integrity, teamwork, and personal growth — and we’re always looking for motivated individuals to join our close-knit team.
What We offer:
- Pay: Starting at 25.00 hr.- 38.00 hr. depending on experience
- Health , Dental, Short an long term disability, critical illness and accident insurance
- Life insurance
- 401K with Company Match
- Paid time off and Paid Holidays
- Employee discounts
- No weekends/ No on call
Why you’ll love working here: At Agren, you'll find a supportive, team-oriented environment where you're more than just an employee — you're part of a locally owned company that values community and growth. We’re committed to helping our team members build long-term careers with real opportunities for advancement.
Position: Service Technician
Position Reports to: Service Manager
Job Purpose Summary: Service Products Sold by Agren– Provide Exemplary Customer Service
Key Responsibilities and Accountabilities:
- Install appliances per manufacturer’s specifications
- Troubleshoot, diagnosis, and repair underperforming appliances
- Communicate with customer any issues, what it will take to resolve, and how much it will cost
- Instruct customer on proper use and maintenance of their appliance
- Collecting payment when services are rendered
- Resolve customer issues/concerns – escalate unresolved issues to Service Manager
- Be respectful of customer’s property to avoid incurring damage
- Maintain company vehicle and equipment
- Conduct all transactions professionally as a representative of Agren Appliance
Physical Requirements:
- Frequently moves appliances weighing, floor to waist > 125 lbs.
- Frequently lifts objects waist to overhead > 50 lbs.
- Frequently push/pulls 50-100 lbs.
- Frequent gripping of up to 75 lbs.
- Frequent forward bending, deep-knee bending, kneeling, twisting
- Operate a company vehicle
- The person in this position frequently communicates with customers and other employees
- Frequently exposed to changing weather conditions
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Monday through Friday 7 am-5pm
40 hours a week with the potential for overtime in the busy season.