Job Description
Job DescriptionAbout Us
Located in Tualatin, Oregon; this surgery clinic specializes in Mohs surgery, a precise skin cancer treatment that offers the highest cure rates for nonmelanoma skin cancers such as basal cell carcinoma and squamous cell carcinoma. The team is committed to taking the time to educate patients, ensuring they feel informed and involved throughout their treatment. Recognizing that surgical procedures can be stressful, they strive to ease anxiety and create a supportive experience for every patient.
Their mission extends beyond the effective removal of skin cancers—they also focus on repairing surgical wounds with the best possible cosmetic outcome.
Overview
This temporary position lasts 14 weeks. The receptionist is responsible for processing insurance faxes and handling standard front desk duties, including checking in patients as they arrive. Each receptionist schedules 10–12 surgical patients per day, with each scheduling call typically taking 10–15 minutes. All surgeries are for a single provider and take place Monday through Thursday. Additional responsibilities include insurance verification, managing referrals, and completing prior authorizations.
Responsibilities
-Day surgery scheduling 10-12 patients daily 10-15 min. each
-Insurance verification
-Prior authorization requests
-updating EMRs (MODMED)
-Calling insurance for referrals
-Receiving faxes from insurance
-Using Microsoft office to schedule, communicate with other office staff, organize information, and reach out to insurance
-Filling and faxing
-Checking in patients for appointments
-Processing co-payments
-Schedules, cancels, and reschedules appointments as necessary.
-Scans all documents into patient’s chart in an efficient, accurate, timely manner
-Optimizes patients' satisfaction, provider time, and treatment room utilization by managing patient appointments on schedule, assist with completion of intake forms, notifying provider teams of arrival and/or reason for all delay in a timely manner
Qualifications and Skills
- Experience scheduling at a medical clinic
- Strong attention to detail
- Provides excellent empathetic customer service
- Prior professional experience with medical insurance
- Exceptional professionalism
- Flexible schedule
- Comfortable learning new software programs
Schedule: Monday - Friday (10:00AM - 4:00PM)
Compensation: $20.00 - $25.00 Hourly based on experience
We offer employees weekly paychecks (direct deposit), and upon eligibility we offer health insurance (Kaiser), accrued paid sick time (Oregon Paid Sick Leave), and a retirement option (OregonSaves).