Manager, Champions Society
Job Description
Job Description
POSITION OVERVIEW:
This opportunity is exciting if you thrive in a mission-based, collaborative work environment. The National Park Foundation's Annual Giving team includes two distinct programs: the annual fund ($1-$999) and the mid-level giving (Champions Society) programs ($1k —$25K). This role serves on the mid-level giving team, supporting the growth of the Champions Society.
The Champions Society Manager (CSM) administers and collaborates on all aspects of mid-level giving in partnership with the Director, Sr. Manager, and Discovery Officer. This includes face-to-face and phone solicitation and engagement, direct mail and online fundraising, donor database maintenance and appeal segmentation, and donor acknowledgments and stewardship efforts.
This position will play a critical role in planning and implementing a comprehensive Champions Society giving program to broaden the number of donors, upgrade the average size of gifts, and increase donor retention.
ESSENTIAL FUNCTIONS, DUTIES, & TASKS
- Successfully engage with current and prospective mid-level donors in a way that feels meaningful to them.
- Proactively reach out to current and prospective mid-level donors to deepen their connection and support for the national parks and the National Park Foundation.
- Manage relationships with external vendors and internal departments to meet mid-level giving project deadlines and goals.
- Analyze the effectiveness of various fundraising methods and messages after a project or campaign concludes and then use that knowledge to adapt future efforts accordingly.
- Manage the expense budget for the mid-level program.
- Monitor the monthly progress of annual fund results compared to financial goals.
- Manage donor acknowledgments, stewardship, and engagements.
ESSENTIAL EXPERIENCE, SKILLS, & COMPETENCIES
- Bachelor’s degree or equivalent professional experience preferred.
- Three to five years of an annual fund or related experience; prior experience with a university and/or non-profit donor retention program preferred; prior experience with Raiser’s Edge NXT a plus.
- Proven ability to work well in a hybrid environment with multiple stakeholders, can prioritize and manage multiple projects, and meet associated deadlines; ability to innovate and evolve in a rapidly growing and maturing organization.
- Strong analytical skills and ability to exercise critical thinking in problem-solving and/or operational recommendations.
- Excellent communication and organizational skills combined with attention to detail and ability to accurately prepare and proof written materials, correspondence, financial reports, etc.
- Strong computer and database skills (MS Office Suite, Raiser’s Edge NXT, or comparable database).
- Ability to take direction from multiple parties and to effectively prioritize and manage multiple projects simultaneously.
- Self-motivated and proactive, with demonstrated ability to be flexible, work independently, collaborate with others as needed, make sound decisions, and always exercise good judgment and professionalism.
- Passion for national parks or knowledge of or experience with the National Park Service is a plus.
- Demonstrated knowledge and experience with campaigns, donor stewardship, constituent relationship management systems, and philanthropy operations.
- Willingness and ability to learn donor software and utilize the system for moves management, report preparation, and other data needs.
- Desire to be an integral leader of a high-functioning development team.
- A passion for national parks is required.
- Exceptional verbal and written communication skills.
Location/Work Schedule: Applicants residing in the DC Metro Area (DC, MD, VA) are eligible for a hybrid work schedule. A remote work schedule may be considered for this position in the following states: AL, AZ, CA, CO, FL, IL, MA, MN, NC, NH, NM, NJ, NY, OH, PA, SC, TN, TX, WA, WI
To Apply: Forconsideration, please include a resume and cover letter in your application.
Salary Range: The salary range for this position is $80,000 - $90,000, commensurate with experience.
Benefits: NPF offers a highly competitive benefits package including medical, dental, vision, 403(b) savings plan, tuition assistance, and generous paid time-off.