Talent and People Operations Administrator

Job Description

Job DescriptionDescription:

Who We Are:

Veteran Benefits Guide (VBG) was founded by a former United States Marine with the goal of ensuring that Veterans receive accurate disability benefits in a timely manner. Since it was founded, VBG has guided more than 35,000 Veterans through the complicated Veteran Affairs (VA) disability claims process. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, VBG is committed to advocating for policies that protect the rights and interests of former service members.

What We Are Looking For:

The Veteran Benefits Guide Talent and People Operations Administrator manage the administrative backbone of the full cycle recruiting process, ensuring seamless coordination of candidate workflows, accurate data management in the ATS/HRIS, and efficient onboarding. This role supports recruiters and hiring managers by handling scheduling, documentation, compliance checks, and reporting to deliver professional candidate experience and maintain hiring pipeline integrity.

Supports administrative needs of the People Operations department to maintain operational efficiency, data integrity, and cross-functional support within the People Operations function.

Essential Functions:

Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.

• Provide administrative support across Talent Acquisition and People Operations, including recruiting coordination, onboarding, employee lifecycle changes, and offboarding processes.
• Manage end-to-end administrative workflows in the applicant tracking system (ATS and HRIS), including updating candidate statuses, logging interactions, and generating reports on pipeline metrics (e.g., time-to-fill, source tracking).
• Schedule interviews, create interview packs, book meeting rooms/video tools, and coordinate candidate communications (emails, calls, status updates) across all stages.
• Post jobs to internal/external boards, monitor applicant responses, and perform initial resume audits for completeness.
• Initiate and track pre-employment processes: background checks, references, letters, and new hire paperwork.
• Support onboarding by preparing orientation packets, coordinating with HR/IT for access setup, and maintaining employee records.
• Audit applicant/employee data for accuracy, resolve discrepancies, and ensure compliance with recruitment policies.
• Generate recruiting reports, reconcile vendor invoices (e.g., background checks), and assist with events like career fairs.
• Maintain HR databases, respond to reference requests, and uphold confidentiality across all activities.
• Assist with employee changes such as promotions, transfers, job changes, compensation updates, and terminations by processing documentation and system updates.

Qualifications or Competencies:

• Proficiency with ATS/HRIS systems and Microsoft Office Workspace.
• Strong organizational skills and ability to handle multiple tasks.
• Ability to prioritize with tight deadlines and attention to detail.
• Excellent communication for candidate-facing interactions and internal coordination.
• Experience with background checks, offer administration, and basic compliance (e.g., employment laws) preferred.
• Proactive problem-solver with strong attention to detail, comfortable with data entry, auditing, and process improvement initiatives.

Education and previous work experience:

• 2+ years in recruiting administration, HR support, or similar administrative role.
• High school diploma required, Associate’s or Bachelor’s in HR, Business, or related field preferred.

EEO:

Veteran Benefits Guide (VBG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender (including gender identity and gender expression) genetic characteristic, sexual orientation, registered domestic partner status, age, military or veteran status, hairstyle or hair texture, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.

Requirements: