FOOD/TRANSPORTATION PROGRAM COORDINATOR

Job Description

Job Description

Job Summary:

The incumbent is responsible for two critical client services for the Jewish community: transportation and meals. The Food Program position provides administrative and evaluative support for all food programs in Jewish Services by implementing and ensuring the quality of the food and creating value for the clients who use the food program services. The incumbent interacts with clients, vendors, volunteers and Jewish agencies. Currently the programs include: Meals4You and the delivery of fresh food to clients from different vendors. Transportation is provided to seniors for medical, shopping, and social appointments. The current vendor is GOGO Grandparent.

Minimum Qualifications:

Education: Associate Degree

Experience: Two years experience working with vendors and customers. Excellent application and use of Excel.

Primary Job Functions :

Food Program:

 Interview volunteers and match to food tasks: bagging, delivery routes, etc.

 Supervise volunteers: set-up HR background checks, maintain volunteer information, ensure volunteers are available to perform weekly tasks and provide performance feedback.

 Develop schedule and routing for food deliveries

 Assign volunteers for Duval, St. Johns and Palm Coast deliveries

 Organize area in Dupont/Stein building for palette deliveries, food bagging, and food refrigeration/freezer storage.

 Balance monthly bills for clients, and Meals4You vendors.

 Utilize contract / billing management tasks for all vendors as described in contracts and agreements. Provide timely contractual updates as needed.

 Partner with Jewish organizations to develop volunteer base to support programs

 Develop marketing and communications opportunities to support increased usage of programs and services

 Implement meetings, surveys, and other ways for communicating with, and receiving feedback from, the community about the relevancy of programs and services offered by JFCS and whether we are meeting the needs of the Jewish Community

 Create mechanisms for internal and external evaluation of engagement initiatives

Food Safety and Processing

 Conduct/perform food safety procedure.

 Record food safety statistics for all food deliveries.

 Refuse any food bags where food does not meet safety standards and/or is not appropriate for the food boxes.

 Maintain equipment cleanliness for food storage: freezer and refrigerator.

 Employ best in class customer satisfaction processes which result in satisfied clients

For transportation:

 Work with community members to enroll in transportation program.

 Reconcile vendor billing weekly and monthly

 Complete online client records with demographic and income information

 Determine client service costs based on their ability to pay

Other

 Adhere to COA guidelines as they pertain to programs and services.

 Complete other duties as required.

Other Requirements:

Clear a Level II background screening. (https://info.flclearinghouse.com)

Clear a reference check (professional and personal).

Clear a local background check from Duval County and the County in which you reside.

Clear a drug screen.

Provide a copy of your educational attainment on your first day of employment.

Clear a Motor Vehicles Records check.

Provide proof of auto insurance and maintain a minimum personal auto bodily injury liability insurance.

Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit www.dhs.gov/e-verify).