Case Manager - Ron Barnes

Job Description

Job Description

Summary:

The Case Manager plays a central role in supporting residents of a 76‑bed men’s residential treatment facility as they work toward sustained recovery from substance use. This position is responsible for conducting case management assessments, developing individualized service plans, coordinating needed services throughout each resident’s stay, and ensuring a safe, well‑coordinated discharge plan. The Case Manager also cultivates and maintains strong community partnerships to enhance available resources for residents and the program.

Key Responsibilities

• Conduct thorough case management assessments upon admission to identify medical, behavioral health, social, vocational, legal, and housing needs.
• Develop individualized case management plans aligned with treatment goals and resident strengths.
• Collaborate with clinical staff to ensure case management goals integrate with the overall treatment plan.
• Shares relevant updates, advocates for resident needs, and ensure continuity of care across all service area.
• Provide regular one‑on‑one case management sessions to monitor progress, address barriers, and adjust service plans as needed.
• Coordinate referrals to community providers, including medical care, mental health services, employment programs, educational resources, legal assistance, and housing support.
• Advocate for residents to ensure access to appropriate services and benefits.
• Maintain accurate, timely documentation in accordance with program, state, and federal standards.
• Begin discharge planning early in the resident’s stay to support a smooth transition back into the community.
• Develop individualized discharge plans addressing housing, aftercare treatment, employment, transportation, and ongoing support needs.
• Coordinate with external agencies, family members (when appropriate), and community partners to ensure continuity of care.
• Build and maintain a network of community resources that support recovery, housing stability, employment, and wellness.
• Represent the program at community meetings, provider networks, and outreach events.
• Identify gaps in available services and collaborate with leadership to expand resource options.
• Participate in interdisciplinary team meetings, case reviews, and treatment planning discussions.
• Support program initiatives, quality improvement efforts, and resident engagement activities.
• Uphold program policies, confidentiality standards, and trauma‑informed, person‑centered practices.

Administrative & Training

• Attends all mandated state training as well as all agency required training.
• Attends other in-service or continuing education training as required.
• Completes required documentation in a timely manner, concisely and professionally.
• Adhere to all agency policies and procedures.

Qualifications:

• Bachelor’s degree in Social Work, Human Services, Psychology, Counseling, and at least two years post graduate experience with the population served; or hold a CADC issued by the North Carolina Addictions Specialist Professional Practice Board.
• Experience working with individuals affected by substance use disorders, homelessness, mental health conditions, or justice involvement.
• Knowledge of community resources, case management practices, and recovery‑oriented systems of care.
• Strong communication, documentation, and organizational skills.
• Ability to work collaboratively in a fast‑paced residential environment.
• Valid driver’s license and ability to travel locally for community coordination.

Physical Requirements:

Will frequently perform a wide variety of physical tasks such as standing, walking, running, stooping, bending, climbing stairs, which requires strength, coordination, endurance, and agility. Staff must be agile enough to control and rapidly extricate him/herself and youths from buildings in case of an emergency. Persons with any medical problems such as joint problems, obesity, arthritis or cardiopulmonary conditions, where it would be unwise or not possible to engage in moderate physical exertion should not be considered. This program does require staff to be able to maintain sufficient physical agility and stamina to intervene with uncooperative youths and must be able to exert the minimum necessary strength to restrain and subdue the youth if necessary. Staff must be capable of running a distance as required in the prevention of a youth absconding.