Job Description
Job Description
Sparrow Italia is an Italian-inspired steakhouse that celebrates the beauty of simplicity, where peak-of-season ingredients take center stage. Our menu highlights fresh pastas, handmade pizzas, and reimagined Italian favorites that honor timeless traditions through a modern lens.
Recognizing that well-being is an essential part of today’s dining experience, our culinary program thoughtfully blends indulgence with balance, offering wholesome alternatives that allow guests to savor the richness of classic Italian cuisine without compromise.
With locations in Miami, Florida; Mayfair; London, and a New York City opening coming soon, Sparrow Italia invites guests into a world where sophistication meets warmth, an elevated gathering place for exceptional dining and unforgettable moments.
OPEN CALL
April 23, 2026
1:00 PM - 3:00 PM
Job summary:
The Door Host is the first impression our guests receive of our brand and are the beginning of providing exceptional guest experiences. The Model Door Host is the designated person who greets the guest when they first arrive, manages reservations, wait times, and sets appropriate expectations of the guest. The Model Door Host is accountable for providing warm, excellent experiences for our guests as they enter and exit our venue.
Key Responsibilities
-
Deliver a consistently high level of customer service to each guest and client
-
Coordination of seating and dining room flow
-
Answering calls and questions that guests may have on their upcoming reservations
-
Aware and attentive to guests and their special occasions, food restrictions and special accommodations
-
Maintain a safe and clean working environment by complying with health and safety guidelines
-
Proactive and anticipate the needs of coworkers around them that may need
-
Ensuring that side stations are prepped as needed for business demand
-
Build rapport with guests in order to increase repeat clientele
-
Ability to work mornings to do administrative work
Qualifications
-
Exhibit strong multitasking abilities
-
Posses a diligent work ethic
-
Maintain a clean and professional appearance
-
Experience in customer service facing roles
-
Available to work nights, weekends and holidays
-
Must be able to stand for the duration of shifts and lift up to 15 lbs
We use eVerify to confirm U.S. Employment eligibility.