Job Description
Job Description
Unified Group Services is hiring a Disability Claims Auditor to join our Anderson, IN office full-time! This entry-level role audits short-term disability request forms to ensure accuracy and help verify the customer's eligibility.
Aside from earning competitive hourly pay and working in our positive, family-oriented office environment, you'll enjoy:
- Health, dental, and vision insurance
- 401(k) with company match
- Education assistance
- Employee assistance program
- Paid time off (PTO)
- Growth opportunities
- HSA/FSA
- Life insurance
- Short- and long-term disability coverage
- Wellness programs
- Sponsored health clinic
- Company parties
If you're highly attentive, thorough, and committed to doing your best, you could be the perfect fit!
YOUR IMPACT AS OUR DISABILITY CLAIMS AUDITOR
In this entry-level role, you'll be responsible for processing requests, auditing claims and payments, and communicating with physicians to ensure claims are accurate. Your sharp attention to detail, ability to follow through with tasks, and time management skills will be your keys to success. Responsibilities include, but aren't limited to:
- Accurately setting up and processing short-term disability request forms
- Conducting disability audits to ensure information is accurate (eligibility data, member additions/terminations, and account changes)
- Auditing COBRA payments and communication for accuracy
- Informing your team lead about any discrepancies or concerns you find during audits
- Contacting physicians for updates on ongoing files and to obtain documents
- Confirming return-to-work dates
- Answering customers' questions
- Collaborating with your team to handle additional tasks as needed, including assisting with appeals
SCHEDULE
You'll have a standard 8:00 am - 5:00 pm, Monday - Friday schedule with overtime available.
REQUIREMENTS
- Proficiency with Microsoft Word, Excel, and Outlook
- Strong math, analytical, and problem-solving skills
- Exceptional attention to detail and the ability to meet strict deadlines
- Professional and polite phone communication skills
- Excellent attendance record and reliable work ethic
- High school diploma or equivalent
Our Ideal Disability Claims Auditor:
- Some college education
- Ability to accurately interpret spreadsheets, insurance claim forms, and plan documents
- Ability to multitask and effectively manage interruptions
- Proactive mindset and self-motivation to excel
- Willingness to learn more
READY TO MAKE A DIFFERENCE?
At Unified Group Services, we take care of the customer, and then some! Established in 1996, we're a proud full-service third-party administrator (TPA) for self-funded group health insurance plans. Our mission is centered on you-whether you're a customer or a team member-because we believe that great service starts with a great culture. We empower our customers with innovative programs, cutting-edge technology, and trusted partnerships that help control healthcare costs while ensuring access to top-tier benefits. Every service we deliver is backed by a professional, experienced team that provides personal attention with speed and care. We don't just talk about our values-we live them, training every employee to uphold the principles that have guided us from the beginning. If you're looking to join a company where your work truly makes a difference, Unified Group Services is the place to be.
Our Disability Claims Auditor plays a critical part in our success and customer well-being. Apply for this entry-level auditing role by completing our short initial form!