Job Description
Job Description
Join Our Dunkin’ Team!
Are you ready to create delightful experiences for our guests? At Dunkin’, we prioritize quality service and teamwork. As a crew member, you’ll play a key role in making every visit memorable while working in a fun and energetic environment!
What You’ll Do:
Guest Satisfaction:
- Greet every guest with a warm smile and ensure they have a fantastic experience at Dunkin’.
- Respond promptly and attentively to guest needs and special requests.
- Handle guest concerns efficiently and with care.
- Accurately complete all orders while adhering to Dunkin’s speed of service standards.
- Serve high-quality food and beverages to each guest, ensuring consistency.
- Provide guests with receipts and encourage them to share feedback about their visit.
- Collaborate with your teammates to serve all guests quickly and effectively.
- Maintain focus on guest needs while completing all assigned tasks with excellence.
- Uphold food safety standards and cleanliness at your workstation and throughout the restaurant.
- Describe and prepare featured products and beverages in line with current promotions.
- Monitor and refresh products in the display case to align with Dunkin’s merchandising standards.
Teamwork:
- Engage in training sessions and learn alongside your manager to complete essential Dunkin’ training.
- Support the onboarding of new crew members by sharing tips and knowledge.
- Foster a respectful and positive work environment by collaborating effectively with your team.
- Be open to coaching and guidance to continuously improve your skills.
- Arrive on time, ready to contribute your best to the team each shift.
Efficiency and Accuracy:
- Accurately handle POS transactions and payments.
- Follow Dunkin’s uniform and grooming standards to represent our brand.
- Clock in and out on schedule to support efficient operations.
- Adhere to all company policies and processes to ensure a smooth workflow.
- Prepare products according to Dunkin's quality and freshness standards.
Why Dunkin’?
Become part of a team that values your contributions and invests in your growth! We offer a vibrant work culture and opportunities to develop skills while sharing your passion for coffee and great service. Ready to jump in? We can’t wait to meet you!