Job Description
Job Description
Join our vibrant team as a dynamic Barista / Social Media Content Creator / Admin! This exciting role combines the art of crafting exceptional coffee with the creativity of creating engaging social media content and providing essential administrative support. You'll be at the heart of our café environment, delivering outstanding customer service, creating captivating digital content, and ensuring smooth daily operations. If you're passionate about coffee, social media, and delivering memorable experiences, this position offers a lively, fast-paced environment where your talents can shine and grow.
Duties
- Prepare and serve high-quality coffee beverages and food items with precision and care, ensuring food safety and proper handling standards are met. (multi-tasking, good under pressure when busy)
- Manage POS system Clover POS to process transactions accurately, handle cash and card payments, and perform cashiering duties with efficiency.
- Provide exceptional customer service by greeting guests warmly, taking orders, answering inquiries, and ensuring a welcoming atmosphere.
- Maintain cleanliness and organization of the café area, adhering to food safety regulations and food preparation standards.
- Create engaging social media content including photos, videos, and posts that highlight our offerings, events, and brand personality to attract new customers and retain followers.
- Schedule and publish content across various platforms while monitoring engagement to optimize reach.
- Assist with administrative tasks such as inventory management, supply ordering, record keeping, and daily reporting to ensure smooth operations.
- Support retail sales activities by promoting products, upselling items, and maintaining attractive displays.
- Collaborate with team members to improve service quality and operational efficiency while fostering a positive work environment.
- Handle basic math calculations for sales totals, cash handling, and inventory counts accurately.
Requirements
- Proven experience as a barista with strong knowledge of coffee brewing techniques and food handling procedures.
- Previous experience in social media content creation or digital marketing is highly desirable.
- Familiarity with POS systems for efficient transaction processing.
- Excellent customer service skills with a friendly attitude and strong communication abilities.
- Ability to manage time effectively in a fast-paced environment while multitasking between duties seamlessly.
- Basic math skills for cash handling, retail math calculations, and inventory management.
- Knowledge of food safety standards and proper food preparation practices within a café or food industry setting.
- Strong organizational skills for administrative tasks including record keeping and scheduling.
- Creative mindset with an eye for visual storytelling through social media platforms like Instagram, Facebook, or TikTok.
- Flexibility to work varied shifts including weekends or evenings as needed. Join us if you're eager to blend your passion for coffee with your creativity in digital media while delivering top-tier service! This paid position offers an excellent opportunity to develop versatile skills in a lively café environment where your energy makes a difference every day.
- LATTE ART & FROTHING MILKS CORRECTLY IS CRITICAL
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time