Job Description
Job Description
Are you passionate about real estate and eager to dive into its diverse realms?
This entry-level administrative position offers a gateway to a dynamic career within a comprehensive real estate enterprise. As a Company Ambassador, you’ll be the front face of the office, providing a hospitality-driven approach to ensure every client, new hire, and employee feels welcomed, safe, and supported. With a warm smile at the door, you’ll help create an environment where people feel even better when they leave than when they first arrived. This pivotal role ensures an exceptional experience for all while setting the stage for Inland Family of Companies esteemed reputation.
Key Responsibilities:
- Financial Management: Organize and review invoices meticulously, ensuring accuracy in data and adherence to payment schedules.
- Document Management: Handle incoming mail, scanning, and filing documents promptly to keep an organized repository.
- Communication Hub: Monitor phones and manage the public email address, responding to inquiries and directing calls appropriately.
- Client Liaison: Handle calls from brokers, tenants, and residents, ensuring smooth communication and quick resolution of queries.
- Office Operations: Keep supplies well-stocked, ensuring smooth day-to-day functioning of the office.
- Front-Facing Hospitality: Greet clients, guests, and employees with a warm, professional demeanor, creating a welcoming environment that embodies hospitality and care.
- Talent & Culture Support: Schedule in-person interviews, arrange milestone celebrations, and coordinate birthday gifts for employees.
- Process Optimization: Excel in a process-oriented environment, showing a keen ability to learn quickly and execute tasks efficiently.
- Initiative and Collaboration: Proactively seek opportunities to assist colleagues during downtime, fostering a culture of productivity and mutual support.
- Relationship Building: Cultivate strong interpersonal connections with all stakeholders, fostering an inclusive office culture through engaging conversations and warm interactions.
Requirements
- Experience: Prior experience in office administration, real estate, or customer service is a plus, but we welcome individuals eager to learn and grow.
- Education: A degree in business or real estate is preferred but not required.
- Technical Proficiency: Strong skills in Microsoft Office Suite, particularly Excel.
- Interpersonal Skills: Warm, empathetic, and helpful in all interactions, with a focus on customer satisfaction and positive engagement.
- Organizational Skills: Exceptional organization and time-management abilities; someone who considers themselves highly detail-oriented or “Type A” will thrive in this role.
- Entrepreneurial Spirit: Enthusiastic about taking on challenges, with a strong emphasis on client service and team collaboration.
- Integrity: Committed to honesty, transparency, and accountability in all professional dealings.
- Work Environment: This is a fully in-person position based in the office.
- Availability: Consistently available to be on-site Monday through Friday, 7:45 AM – 5:15 PM.
Benefits
At Inland Family of Companies, we value the contributions of our team members and offer a comprehensive benefits package, including:
- Three medical plan options, including one with a Health Savings Account (HSA).
- Dental and vision coverage.
- Flexible Spending Plan.
- Short-term and long-term disability coverage.
- 401(k) plan with company match.
- Company-paid life insurance.
- Educational assistance opportunities.
- Generous Paid Time Off (PTO) and paid holidays.
- Fitness center membership.
Our Core Values:
We operate under three guiding principles that define our culture:
- Warrior-Spirit: We embrace challenges, continuously strive for excellence, and innovate in everything we do.
- Empathy: We prioritize understanding, emotional intelligence, and building trust both internally and with clients.
- Better Together: We believe in the power of collaboration and the collective success of our team.
Why Join Us?
At Inland Family of Companies, we are committed to empowering our clients and our employees to succeed. If you have a passion for IT, enjoy working with people, and excel in a dynamic environment, we would love to hear from you. Join us and be a part of a company that fosters growth, innovation, and success for all.