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Client Onboarding Specialist - Payments

Invoice Integrators
locationScottsdale, AZ, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Full-time | In-office | Scottsdale, AZ
$55,000–$60,000 base salary (DOE) + Annual Bonus | 401(k) Match | Health Benefits

Invoice Integrators is seeking a Client Onboarding Specialist – Payments to join our client-focused, detail-driven team. This in-office role is ideal for someone who enjoys guiding others, staying organized, and delivering a concierge-level onboarding experience.

What You’ll Do

  • Guide new clients through onboarding, from application to activation

  • Make warm outbound calls to welcome and support clients

  • Coordinate with banks and payment processors for smooth approvals

  • Manage terminal configuration and shipping logistics

  • Track onboarding activity and documentation in Excel and Outlook

  • Deliver professional, high-touch service at every step of the client journey

What You’ll Bring

  • 2+ years’ experience in payments, merchant services, onboarding, or customer support

  • Strong verbal and written communication skills

  • Comfortable with outbound calling in a service-focused role

  • Exceptional attention to detail and follow-through

  • Proficiency in Microsoft Excel and Outlook

  • Bachelor’s degree preferred (or equivalent experience)

Compensation & Benefits

  • Base Salary: $55,000–$60,000 (commensurate with experience)

  • Bonus: Annual performance bonus

  • Retirement: 401(k) match up to $5,000

  • Health Coverage: Medical, Dental, Vision

  • Paid time off and a supportive, values-driven team culture

  • Growth opportunities within a stable company

Job Type

Full-time | In-office | Monday–Friday

  • No nights

  • No weekends

Company DescriptionJoin a stable, growing company with 25 years of success in payments. We offer competitive pay, great benefits, and real opportunities for career growth.

Company Description

Join a stable, growing company with 25 years of success in payments. We offer competitive pay, great benefits, and real opportunities for career growth.

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